Blessing Emenogu
Cashier
Brandon,MB
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
2
2
Certifications
1
1
Language
Work History
Pharmaceutical Sales Representative
Doko Pharmacy Nigeria Limited
05.2017 - 06.2019
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations
- Exceeded sales targets consistently through effective territory management and strategic planning
- Expanded market share by identifying potential clients and converting them into long-term ones
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment
- Demonstrated strong product knowledge during client interactions, effectively addressing concerns and increasing trust in the product line.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
Cashier
Shoprite Store
03.2020 - 06.2023
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Handled multiple payment methods securely, minimizing discrepancies and potential loss by vigilantly monitoring potential theft or fraud situations in store
Education
Diploma: Medical Administration -
Assiniboine Community College
Diploma: General Nursing - undefined
College of Nursing Science's Bida
Diploma: Midwifery - undefined
College of Nursing Science's School of Midwifery
Skills
Organizational Skills
Team Collaboration
Infection Control
Critical Thinking
Time Management
Medical Terminology
Vital Signs Monitoring
Leads Prospecting
Business growth and retention
Sales Strategies
Customer Relationship Management
Product Promotions
Certification
Registered Nurse/Midwife: Nursing and Midwifery Council of Nigeria
Timeline
Cashier
Shoprite Store
03.2020 - 06.2023
Pharmaceutical Sales Representative
Doko Pharmacy Nigeria Limited
05.2017 - 06.2019
Diploma: Medical Administration -
Assiniboine Community College
Diploma: General Nursing - undefined
College of Nursing Science's Bida
Diploma: Midwifery - undefined
College of Nursing Science's School of Midwifery