HubSpot
Blessing Chukwu
Account Executive
GTA,Ontario
Work Preference
Summary
Dynamic Account Executive with 4+ years of offering expertise in building partnerships, retaining key accounts and enhancing profit channels.Proven track record of exceeding quotas, managing complex sales cycles, and selling into C-level executives. Skilled at prospecting, pipeline building, and expansion sales, with expertise in delivering solution-oriented demos and closing high-value deals. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
4
4
years of professional experience
Work History
Financial Account Manager
Bank of Montreal
01.2025 - Current
- Manage inbound and outbound client interactions, delivering industry-leading customer service and ensuring high satisfaction scores.
- Serve as key contact for clients with complex issues, providing strategic solutions and support to drive client retention.
- Maintain accurate records in banking systems and collaborate across departments to streamline processes.
- Increased client satisfaction by proactively addressing financial concerns and providing tailored solutions.
Account Executive
Manny Consult
01.2023 - 12.2024
- Owned the full sales cycle for SaaS adoption in education accounts, from prospecting to negotiation and close.
- Conducted demos and presentations for C-level decision makers, aligning solutions with client goals.
- Partnered with SDRs and cross-functional teams to build pipelines and achieve quota.
- Consistently exceeded quarterly targets while managing renewals and expansions.
- Built strong client relationships and maintained CRM records for accurate forecasting.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Client Relationship Manager
GenderGP
11.2022 - 07.2024
- Managed international healthcare accounts, driving renewals and expansion opportunities.
- Delivered solution-based presentations to administrators and decision-makers in regulated health environments.
- Acted as client advocate, providing feedback to technical teams to enhance product capabilities.
- Reduced churn by 12% through proactive, consultative account management.
- Analyzed client feedback to identify areas for improvement and implemented changes accordingly.
- Conducted quarterly business reviews with clients to assess performance, identify opportunities, and set goals for future growth.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
Customer Success Lead
DeCloud23 Technologies
11.2021 - 10.2022
- Led a client success team handling enterprise SaaS portfolios in workflow automation and efficiency solutions.
- Owned client sales expansion efforts, including demos, negotiations, and contract closes.
- Partnered with engineering and leadership on integrations and roadmap alignment.
- Strengthened client relationships by ensuring consistent delivery of measurable value.
Education
Master’s of Science - Management (specialised in Business)
Vistula University
01.2023
Bachelor’s Degree - Computer Engineering
Madonna University
01.2016
Skills
Full-cycle sales expertise for SaaS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved product user interface complex issue which led to 20% success onboarding on new clients and 5% upsell of existing clients.
- Supervised team of 7 staff members.
- Collaborated with team of 5 in the development of a Software marketing platform for an Australia client
- Achieved 10%renewal success by introducing new upselling opportunities for clients.
Software
Salesforce
Microsoft Office
Jira
Zendesk
Asana
Trello
Quote
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama
Languages
English
Advanced (C1)
Interests
Traveling the world
Swimming
Reading and research
Timeline
Financial Account Manager
Bank of Montreal
01.2025 - Current
Account Executive
Manny Consult
01.2023 - 12.2024
Client Relationship Manager
GenderGP
11.2022 - 07.2024
Customer Success Lead
DeCloud23 Technologies
11.2021 - 10.2022
Bachelor’s Degree - Computer Engineering
Madonna University
Master’s of Science - Management (specialised in Business)
Vistula University