Blake Buckley
Vancouver,BC
Summary
Dynamic Key Holder with proven experience in managing store operations and training staff. Skilled in conflict resolution and inventory management, consistently achieving sales targets and delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Key Holder/Herb Production
Rite of Ritual
<ul>
<li>Managed key holder responsibilities such as opening and closing the store, setting alarms.</li>
<li>Received shipments from vendors and ensured that all products were properly stocked in their designated locations.</li>
<li>Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.</li>
<li>Assisted customers with product selection and resolving complaints.</li>
<li>Inventory management through Shopify</li>
<li>Oversaw the operations and management of herb production and packaging.</li>
</ul>
09.2023 - 02.2025
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Assisted customers with product selection and resolving complaints.
- Inventory management through Shopify
- Oversaw the operations and management of herb production and packaging.
Key Holder
Wicked Alternative Body Jewelry
06.2022 - 06.2023
- This job requires extensive product knowledge, and a friendly attitude.
- I pride myself on creating a relationship with each customer while helping them find the perfect piece of jewelry.
- Responsible for duties such as inventory, opening and closing up the store, training staff, and sending reports.
- As a leading sales associate, I strived to regularly meet our sales and loyalty card goals.
Key Holder
Ascendant Books
08.2021 - 02.2022
- At this long standing local bookstore and metaphysical shop, my role was of a bookkeeper and healing crystal aficionado.
- Catering to a loyal customer base, dealing with trusted vendors of 30 years, as well as a personal guide of rock and gems and jewelry.
- The team consistently worked with local Albertan and Canadian First Nations artists and companies, with the main goal of giving back.
Manager
Rocket Fizz
11.2020 - 08.2021
- Within a month of working at this location, I was promoted into management.
- At this busy Whyte Ave location, I was operating the store 7 days a week.
- Responsibilities could look like hand picking and ordering stock for the store, interviewing, training new staff, conflict resolution and problem solving.
- In my time at Rocket Fizz we consistently met and exceeded sales targets, resulting in a bonus program designed and implemented by myself and other management.
Education
High School Diploma - Hay River, NT
Diamond Jenness Secondary School
Hay River, NT06.2014
Skills
- Quality customer service
- Management training
- Marketing
- Interviewing
- Social media
- Cold calling
- Reception experience
- POS systems, cash handling, deposits
- Deposits
- Selling It Right Certificate
- Inventory management
- Visual merchandising
Pronouns
They/Them
Timeline
Key Holder/Herb Production
Rite of Ritual
09.2023 - 02.2025
Key Holder
Wicked Alternative Body Jewelry
06.2022 - 06.2023
Key Holder
Ascendant Books
08.2021 - 02.2022
Manager
Rocket Fizz
11.2020 - 08.2021
High School Diploma - Hay River, NT
Diamond Jenness Secondary School
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