Laura Kurmey
Newmarket,ON
Summary
Dynamic Pediatric Medical Office Assistant at York Medical, excelling in patient care coordination and vaccine administration. Known for fostering strong relationships with families and maintaining meticulous clinical documentation. Demonstrates a positive attitude and effective communication skills, ensuring high patient satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pediatric Medical Office Assistant
York Medical
05.2024 - Current
- Assisted with patient intake processes and maintained confidentiality of sensitive information.
- Scheduled appointments and coordinated follow-up communications with patients and healthcare providers.
- Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
- Supported administrative tasks, including filing, data entry, and maintaining office supplies inventory.
- Administered vaccines and monitored patient responses to ensure compliance with health protocols.
- Maintained accurate records of immunizations using electronic health systems for reporting purposes.
- Evaluated vaccine supply levels to ensure availability and prevent shortages during peak times.
- Supported clinical staff by preparing examination rooms and sterilizing equipment.
- Trained new staff on office protocols and electronic health record software use.
- Maintained inventory of medical supplies, ensuring timely replenishment for operations.
- Created new patient charts and scanned documentation before and after appointments into CHR system.
- Ordered prescription refills on behalf of existing office patients.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Administrative Coordinator
Royal Venetian Mansion
06.2023 - 02.2024
- Coordinated schedules and appointments for management, ensuring optimal time management and resource allocation.
- Assisted in preparing reports and presentations, contributing to effective communication of information across departments.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Client Service Coordinator
Madison Greenhouse Event Venue
03.2022 - 06.2023
- Coordinated client communications to ensure timely responses and satisfaction.
- Assisted in managing client inquiries and resolving issues effectively.
- Implemented scheduling systems to optimize service delivery efficiency.
- Developed and maintained strong relationships with clients, improving overall engagement and loyalty.
- Developed and maintained relationships with vendors to secure favorable terms and services.
- Coordinated logistics for multiple events, ensuring seamless execution and client satisfaction.
Education
Office Administration - Health Care Administration
Seneca College of Applied Arts And Technology
King, ON12-2025
Hospitality - Special Event Management
George Brown College
Toronto, ONSkills
- 40wpm type speed
- Vaccine administration
- Managing patient records
- Clinical documentation
- Patient care coordination
- Vital signs measurement
- Positive attitude
- Medical terminology
- Surgical equipment sterilization
Certification
- Intramuscular Injections Certificate, CIMT College, August 2024
Timeline
Pediatric Medical Office Assistant
York Medical
05.2024 - Current
Administrative Coordinator
Royal Venetian Mansion
06.2023 - 02.2024
Client Service Coordinator
Madison Greenhouse Event Venue
03.2022 - 06.2023
Office Administration - Health Care Administration
Seneca College of Applied Arts And Technology
Hospitality - Special Event Management
George Brown College
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