Summary
Overview
Work History
Education
Skills
Languages
Software
Interests
Work Availability
Timeline
Rubina Shahul Hameed

Rubina Shahul Hameed

Surrey,BC
It is never too late to be what you might have been.
George Eliot

Summary

Dedicated administrative professional well-versed in communication and team building, offering keen attention to detail and strong decision making skills to manage multiple concurrent tasks. Knowledgeable in medical terminology and scheduling. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Medical Office Assistant (Practicum)

Bear Creek Medical Clinic
06.2024 - 07.2024
  • Answered telephone calls to offer office information and answer inquiries in a professional and efficient manner.
  • Coordinated patient scheduling and check-in, check-out of patients, and payments for billing.
  • Answered phone calls and messages, arranged appointment schedules, and handled patient inquiries for three physicians.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Fostered a welcoming environment, greeting patients and addressing inquiries with professionalism.
  • Performed administrative tasks such as filing, faxing, and scanning documents.
  • Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
  • Labeled and packed specimens for diagnostic tests
  • Performed clinical office procedures, such as Urinalysis, Pregnancy tests, and checking adult patients' and babies' height and weight.
  • Registered patients and completed associated paperwork for accurate records.

Administrative Assistant

Hayet Enterprises
01.2021 - 05.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Diploma - Medical Office Assistant

Sprott Shaw College, 13678 100 Ave #3, Surrey, BC V3T 0H2
06.2024
  • Attained a course average of 96%.
  • Coursework included MS Word, Excel, Matrixing and Scheduling In ACCURO, Medical Billing and Medical Transcription.
  • Obtained certification from WHMIS and FACPR.
  • Completed Practicum of 80 hours with Bear Creek Medical Clinic.


Bachelor of Technology - Biotechnology

SRM College of Technology, Chennai, India
06.2009

Skills

  • Typing Speed of 40wpm
  • Group and Individual Instruction
  • Multitasking and Organization
  • Medical Terminology
  • Well-versed in OSCAR and ACCURO EMR systems
  • Problem-Solving
  • Excellent Communication
  • Adaptable and Flexible
  • Computer Skills
  • Professional Communication
  • Clinical Office Procedures
  • Customer Service
  • Group Learning Mechanics
  • Teacher Collaboration
  • Positive Reinforcement Strategies

Languages

English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Arabic
Elementary (A2)

Software

MS Excel

MS Word

Interests

Reading

Hiking

Music

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Medical Office Assistant (Practicum) - Bear Creek Medical Clinic
06.2024 - 07.2024
Administrative Assistant - Hayet Enterprises
01.2021 - 05.2023
Sprott Shaw College - Diploma, Medical Office Assistant
SRM College of Technology - Bachelor of Technology, Biotechnology

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Rubina Shahul Hameed