Summary
Overview
Work History
Education
Skills
Work History
Languages
References
Timeline
Generic

B Jay Steffens

Granite Bay

Summary

Operations Manager with 15 years of experience at the Church of Scientology of Sacramento. High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.

Overview

17
17
years of professional experience

Work History

Cope Officer

Church Of Scientology Of Sacramento
01.2012 - 08.2025
  • Operations manager for three departments of my division. (Routing and Personnel, Communications, Inspection, and Reports)
  • Routing and Personnel: I handled reception, phone, personnel hiring, and training, keeping the organization there for business to occur.
  • Communication: I handled mail sorting, shipping, internal, and external communications to create a fast and dependable flow of communication in the organization.
  • Inspections and Reports: I handled all inspections of functions in the organization, security matters, and ethics/justice for the organization to ensure everything stays standard and productive.

Director of Communications

Church of Scientology of Sacramento
Sacramento
04.2010 - 01.2012
  • Handle the mail and packages into and out of the organization daily.
  • Established internal communication routing systems.
  • Ensure that all communications are easily accepted and swiftly delivered.
  • Maintain fast communication lines between other organizations and management.

Night Manager

Del Taco
01.2009 - 04.2010
  • Oversaw nightly operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members on operational procedures and customer service techniques.
  • Held any function under me when needed to ensure fast flow of customers through the business.

Education

High School Diploma -

Colfax High School
Colfax, CA

Skills

  • Operations management
  • Personnel training
  • Communication systems
  • Inspection procedures
  • Customer relationship management
  • Team leadership
  • Effective communication
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Compliance monitoring

Work History

01-2008

Languages

English

References

References available upon request.

Timeline

Cope Officer

Church Of Scientology Of Sacramento
01.2012 - 08.2025

Director of Communications

Church of Scientology of Sacramento
04.2010 - 01.2012

Night Manager

Del Taco
01.2009 - 04.2010

High School Diploma -

Colfax High School
B Jay Steffens