B Jay Steffens
Granite Bay
Summary
Dynamic personnel officer with experience at the Church of Scientology of Sacramento, adept in recruitment strategies and workforce planning. Successfully managed internal and external communications and security. Proven track record in onboarding processes and personnel conflict resolution, ensuring a stable work environment. Committed to continuous improvement and fostering positive employee relations.
Overview
2026
2026
years of professional experience
Work History
Cope Officer
Church Of Scientology Of Sacramento
04.2010 - 09.2025
My job was Cope Officer which a title responsible for three departments which are Routing and Personnel, Communications and Inspections and Reports of the Church.
The duties I had was to ensure the products of this areas where competently completed daily to ensure a stable working environment for the recent of my division.
Below are the functions I was responsible to do myself or if I had juniors under me get them to complete them effectively:
Front Reception
Telephone Reception
Hiring personnel
Programming Personnel
Mail routing
Package shipping
Internal communication
External communication
Security
Inspections
Ethics
Night Manager
Del Taco
2008 - 2010
- Oversaw nightly operations, ensuring compliance with safety and quality standards.
- Managed staff scheduling and allocation to optimize workforce efficiency.
- Trained and mentored team members on operational procedures and customer service techniques.
Education
High School Diploma -
Colfax High School
Colfax, CASkills
- Onboarding processes
- Report writing
- Work coordination
- Workforce planning
- Internal communications
- Willingness to learn
- Teamwork
Languages
English
Native or Bilingual
Timeline
Cope Officer
Church Of Scientology Of Sacramento
04.2010 - 09.2025
Night Manager
Del Taco
2008 - 2010
High School Diploma -
Colfax High School