Summary
Overview
Work History
Education
Skills
Accomplishments
References
Profile - Attributes
Languages
Timeline
Generic

Biying Su

Markham,Canada

Summary

To obtain a position of Community Service Worker which will allow me to use my knowledge and experience in a way that will benefit both, the employer and me.

Strongest attributes include: Over 2 years’ experience in customer service. Quick learner, with an ability to easily grasp and put into application Dedicated, innovative and self-motivated team player/builder. Proficient working with computer programs and phone operation. Good communication skills developed through the college projects and customer-oriented positions held; fluent in English, Cantonese and Mandarin

Professional community service specialist with deep experience in providing support and resources to diverse populations. Known for strong team collaboration, adaptability, and achieving impactful results. Possesses skills in crisis intervention, client assessment, and program development. Reliable and flexible, ensuring effective service delivery and positive outcomes.

Overview

11
11
years of professional experience

Work History

Sales Representative

3S ROOFING LTD.
05.2022 - 05.2024
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Waitress and Casher

Congee Queen
08.2014 - 01.2016
  • Enhanced service expertise by engaging with customers effectively.
  • Coordinated effectively with multiple teams.

Waitress and Cashier

Asian Legend
09.2013 - 07.2014
  • Assisting to organize and control the restaurant operation
  • Responsible for responding to the customer inquiries and requests in person or phone
  • Demonstrated strong team cooperation skills by working with other departments
  • Successfully handled, monitored and controlled cashier station operations

Education

Diploma - Community Service Worker

Canadian All Care College
Scarborough, ON
06-2025

Diploma Candidate - Accounting

George Brown College
01.2013

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Accomplishments

  • Graduated in Business - Accounting from George Brown College with average grade of A-


References

Available Upon Request

Profile - Attributes

  • Over 2 years’ experience in customer service
  • Quick learner, with an ability to easily grasp and put into application
  • Dedicated, innovative and self-motivated team player/builder
  • Proficient working with computer programs and phone operation
  • Good communication skills developed through the college projects and customer-oriented positions held; fluent in English, Cantonese and Mandarin

Languages

English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Sales Representative

3S ROOFING LTD.
05.2022 - 05.2024

Waitress and Casher

Congee Queen
08.2014 - 01.2016

Waitress and Cashier

Asian Legend
09.2013 - 07.2014

Diploma - Community Service Worker

Canadian All Care College

Diploma Candidate - Accounting

George Brown College
Biying Su