Bita Sabet
Sacramento
Summary
Dynamic and results-oriented professional with a proven track record of enhancing business performance through strategic thinking and effective execution. Demonstrates exceptional adaptability and thrives in both independent and collaborative environments. Possesses a strong work ethic and a passion for driving company objectives. Excels in leveraging diverse skills and knowledge to optimize processes and deliver tangible results. Committed to continuous growth and innovation to elevate service value and exceed organizational goals.
Overview
5
5
years of professional experience
Work History
OFFICE ASSISTANT LEVEL II
Sacramento County Department of Child, Family and Adult Services
07.2024 - Current
- Collaborate with CPS internal and external partners, Social Workers, and Supervisors to support the operations of the Emergency Response program
- Retrieve, track, and maintain files from physical and electronic records, providing timely information to appropriate parties
- Manage files in both manual and computerized systems to ensure accessibility and accuracy
- Enter and record data in various systems and databases, ensuring compliance with departmental policies and procedures
- Utilize Microsoft Word, Excel, and Outlook to manage correspondence, schedules, and internal communications
- Research and resolve complex customer service problems by applying rules, regulations, and policies with sound judgment
- Serve as a key backup to the Senior Office Assistant in the Informal Supervision Program
OFFICE ASSISTANT, LEVEL II
Sacramento County Department of Health Services
10.2023 - 05.2024
- Coordinated seamless communication, scheduling, and correspondence management, which significantly increased patient satisfaction and workload efficiency
- Empowered patients through guided paperwork completion and healthcare navigation, fostering engagement and improving caseworker collaboration
- Ensured meticulous record-keeping compliance, facilitating efficient information retrieval and regulatory adherence, which reduced confusion and enhanced clarity
- Prioritized patient needs, optimized workflow efficiency, and fostered a welcoming, inclusive environment, resulting in a notable increase in patient intake and caseworker collaboration
CALFRESH AT FARMERS' MARKETS PROGRAM ASSOCIATE
Alchemist Community Development Corporation
10.2023 - 12.2023
- Efficiently managed EBT booth operations, ensuring smooth transactions and enhancing participant satisfaction
- Established strategic partnerships with vendors to promote EBT usage, resulting in a substantial increase in program participation and access to healthy food options
- Spearheaded community-driven initiatives to improve food accessibility in underserved areas, leading to tangible improvements in both program effectiveness and community health outcomes
- Innovated program strategies to optimize effectiveness and scalability, driving measurable enhancements in program impact and reach
CALFRESH AT FARMERS' MARKETS VOLUNTEER
Alchemist Community Development Corporation
07.2023 - 10.2023
- Processed SNAP transactions at Farmers' Markets
- Distributed EBT and Market Match vouchers to eligible participants
- Assisted in the redemption of vouchers from farmers' market vendors
RECEPTIONIST
Family Friends Vet Hospital
01.2020 - 12.2021
- Identified areas for improvement in appointment scheduling and patient check-in/out processes, implementing changes to streamline operations and enhance efficiency
- Ensured prompt and professional handling of communications (phone calls, emails) to improve client engagement and satisfaction
- Took initiative to oversee office supplies inventory, purchasing, and general office maintenance, leading to a more organized and efficient workspace
- Collaborated with pet food and preventive brands to initiate promotional events at the hospital, demonstrating a commitment to promoting healthy living for pets and enhancing community engagement
Education
BACHELOR OF ARTS (B.A.) - BROADCAST ELECTRONIC COMMUNICATION ARTS (BECA)
San Francisco State University
05.2023
ASSOCIATE IN ARTS (A.A.) - COMMUNICATION STUDIES
Sierra College
12.2021
Skills
- Microsoft Office Suite
- Data Management and Tracking
- File management (Physical and Electronic)
- Document Review and Quality Control
- Task Prioritization and Workflow Optimization
- Case Management Software
- Administrative Coordination & Support
- Teamwork and Collaboration
- Cultural Competency
- Bilingual: Farsi
Volunteer Experience
CalFresh at Farmers' Markets Volunteer, Alchemist Community Development Corporation, Sacramento, CA, 07/01/23, 10/01/23, Processed SNAP transactions at Farmers' Markets., Distributed EBT and Market Match vouchers to eligible participants., Assisted in the redemption of vouchers from farmers' market vendors.
References
- Joe Egli, Administrative Services Officer III - Sacramento County DCFAS, (916) 420-1241, eglijoe@saccounty.gov
- Chai Yang, Administrative Services Officer I - Sacramento County DCFAS, (916) 769-0698, yangch@saccounty.gov
- Mark Linchango, Clerical Supervisor II - Sacramento County DHS, (916) 875-7033, linchangom@saccounty.gov
- Neilu Golshanara, Senior Office Assistant - Sacramento County DHS, (916) 874-9609, golshanaran@saccounty.gov
- Emily Moran-Vogt, Human Services Program Planner - Sacramento County DHS, (916) 874-5431, Moran-vogtemily@saccounty.gov
Timeline
OFFICE ASSISTANT LEVEL II
Sacramento County Department of Child, Family and Adult Services
07.2024 - Current
OFFICE ASSISTANT, LEVEL II
Sacramento County Department of Health Services
10.2023 - 05.2024
CALFRESH AT FARMERS' MARKETS PROGRAM ASSOCIATE
Alchemist Community Development Corporation
10.2023 - 12.2023
CALFRESH AT FARMERS' MARKETS VOLUNTEER
Alchemist Community Development Corporation
07.2023 - 10.2023
RECEPTIONIST
Family Friends Vet Hospital
01.2020 - 12.2021
ASSOCIATE IN ARTS (A.A.) - COMMUNICATION STUDIES
Sierra College
BACHELOR OF ARTS (B.A.) - BROADCAST ELECTRONIC COMMUNICATION ARTS (BECA)
San Francisco State University
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