Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Bindu Bala

Kamloops

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

11
11
years of professional experience

Work History

Front Desk Crew

McDonald's
05.2023 - Current

• Communication: guest service and appreciation.
• Multi-tasking: preparing and presenting food and drinks.
• Organization: Front Counter, Drive- thru, mobile order, and pick up order coordination.
• Teamwork with a focus on Quality, Service and Cleanliness in a restaurant environment.

Cashier

Reliance Fresh
01.2019 - 03.2023
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Upsold additional products and services to customers, increasing revenue.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representative

Dmart
01.2013 - 10.2018

a) Worked as a Product Packing

b) responsible for updating package information, validating address

c) scanning premium service packages, assisting brokerage operations and updating the package inventor

d) Delivers outstanding customer service to walk-in customers and telephone inquiries.

e) Takes action to learn all product and service offerings, alternative solutions, and industry trends.

f) Maintains a clean, organised, and safe working environment

g) Greeted customers and helped them to find what they need in the store.

h) Organized shelves and did inventory while closing.

Education

Master of Science - Mathematics

MGSU
INDIA
06.2016

Skills

a) Management

b) Hard Working

c) Problem-Solving

d) Leadership

e) Financial Management

f) Ready to learn new things

Availability

full time 

Timeline

Front Desk Crew

McDonald's
05.2023 - Current

Cashier

Reliance Fresh
01.2019 - 03.2023

Customer Service Representative

Dmart
01.2013 - 10.2018

Master of Science - Mathematics

MGSU
Bindu Bala