Summary
Overview
Work History
Education
Skills
Languages
Extra-Curricular Activities
Tools And Applications
Cover Letter
Timeline
AdministrativeAssistant
Binderpreet Singh

Binderpreet Singh

Edmonton,AB

Summary

Experienced operations and customer support professional with a strong background in logistics, customer service, and retail supervision. Excels in applying analytical, leadership, and problem-solving skills to drive organizational success and foster continuous improvement. Seeking a dynamic role to leverage expertise and make a meaningful impact within a forward-thinking company.

Overview

10
10
years of professional experience

Work History

Retail Store Supervisor

Mini Max Convenience Store
10.2022 - Current
  • Coordinated daily retail activities, ensuring effective inventory management, staff leadership, and customer satisfaction
  • Managed cash operations and performed banking tasks.
  • Addressed customer concerns effectively, boosting overall satisfaction.
  • Ensured store cleanliness and adherence to safety standards.

Sr. Retail Sales Supervisor

Kanpur Delhi Goods Carrier
04.2018 - 04.2022
  • Provided comprehensive company overview for gas station.
  • Provided exceptional customer service in a high-traffic environment.
  • Ensured accuracy of pump readings and maintained inventory levels.
  • Supervised and scheduled staff, addressed employee relations, and ensured regulatory compliance.
  • Oversaw merchandising, sales promotions, and vendor communications.
  • Addressed customer complaints with tact.

Sr. Customer Support Executive

Intelenet Global Services
01.2015 - 03.2018
  • Provided timely and precise service to meet resolution goals.
  • Guided Reporting Compliance Department with specialized knowledge.
  • Secured perfect data accuracy in credit handling, optimizing operational performance.
  • Liaised with customers and financial institutions to resolve issues related to credit records.
  • Enhanced productivity by implementing workflow systems and training new team members.
  • Reported to upper management and ensured adherence to quality standards.

Education

CELIP - Overall Band: 10.0

.
.
02.2024

Bachelor of Commerce (B. Com) - undefined

Delhi University
01.2006

DOEACC “O” Level Computer Course - undefined

01.2005

Skills

  • Analytical Thinking
  • Results Oriented
  • Communication
  • CMS
  • EMS

Languages

English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working

Extra-Curricular Activities

Coach/Mentor – Punjabi Bagh Cricket Club Personal Trainer/Mentor – FOCUS GYM, Punjabi Bagh Volunteer – Local Religious Institute, Punjabi Bagh

Tools And Applications

  • Microsoft Office Suite: Word, Excel, Outlook, Internet Explorer
  • CMS – Customer Management System
  • EMS – Equifax Mortgage System

Cover Letter

Dear Hiring Manager, I am writing to express my interest in a suitable position within your organization. With over a decade of experience in logistics, customer support, and retail supervision, I bring a deep commitment to operational excellence, a strong work ethic, and a results-driven approach to team leadership. Throughout my career, I have successfully managed logistics operations, led customer service teams, and supervised retail environments, consistently achieving key performance goals. My current role as a Retail Store Supervisor at Mini Max Convenience Store has further strengthened my abilities in staff training, inventory control, and customer satisfaction. Previously, I held managerial roles where I conducted P&L analysis, forecasted business needs, and developed efficient workflows, all of which contributed to overall organizational success. I am particularly skilled at identifying process inefficiencies, leading change initiatives, and fostering collaborative team environments. With proficiency in Microsoft Office, customer management systems, and compliance reporting tools, I am well-prepared to adapt quickly to new challenges and technologies. I am excited about the opportunity to contribute to your team and would welcome the chance to discuss how my background and experience can add value to your organization. Thank you for considering my application. Sincerely, Binderpreet Singh

Timeline

Retail Store Supervisor

Mini Max Convenience Store
10.2022 - Current

Sr. Retail Sales Supervisor

Kanpur Delhi Goods Carrier
04.2018 - 04.2022

Sr. Customer Support Executive

Intelenet Global Services
01.2015 - 03.2018

Bachelor of Commerce (B. Com) - undefined

Delhi University

DOEACC “O” Level Computer Course - undefined

CELIP - Overall Band: 10.0

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Binderpreet Singh