Summary
Overview
Work History
Education
Skills
Computerexposure
Linguisticknowledge
Husband
Personal Information
Hobbies and Interests
Disclaimer
Languages
Listening Music
Timeline
CustomerServiceRepresentative

Bimaljeet Kaur

LONDON,ON

Summary

Well-qualified Logistics coordinator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Overview

11
11
years of professional experience

Work History

Logistics Coordinator

EMBLEM LOGISTICS
05.2022 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting consistent approach across team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Established effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Managed cross-functional teams for efficient project execution and timely completion.

Marketing Coordinator

Arc Worldwide Group
02.2022 - 03.2023
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Planned and executed internal and external marketing events.
  • Used online and offline marketing to generate leads, increase visibility and drive sales growth.
  • Managed approximately 30 incoming calls, emails and faxes per day from the customers and clients.

Material Handler Team Lead

Emblem Logistics
10.2021 - 01.2022
  • Maintained clean, organized work environment, promoting employee satisfaction and operational efficiency.
  • Boosted team productivity by delegating tasks effectively and providing clear communication on expectations.
  • Optimized warehouse layout to facilitate quicker retrieval of materials, decreasing order processing time.
  • Handled day-to-day shipping and receiving overseeing more than 200-300 packages per day.

Security Guard

Titan Security
06.2021 - 09.2021
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw entry and exit of more than 100 employees and visitors daily.

Assistant Loan Manager

J.S. Finance co.
06.2013 - 08.2019
  • Created customized repayment plans for qualified borrowers experiencing financial hardship, reducing default rates.
  • Effectively communicated status updates to both clients and management throughout each stage of lending process.
  • Provided exceptional customer service, addressing borrower concerns and inquiries throughout application process.
  • Enhanced borrower satisfaction by providing clear explanations of complex financial concepts during the application process.

Education

COMPUTING SUPPORT -

MILESTONE COLLEGE
Brossard, QC
01.2022

M.B.A -

LOVELY PROFESSIONAL UNIVERSITY
Phagwara
01.2016

B.COM [P] -

GURU NANAK DEV UNIVERSITY
Amritsar
01.2013

10+2 COMMERCE -

PUNJAB SCHOOL EDUCATION BOARD
Mohali
01.2010

Skills

  • Good Communication skills
  • Ability to lead from the front
  • Good Problem-Solving Skills
  • Quick Learner
  • Dedication towards work
  • Problem-Solving
  • Logistics Analysis
  • Customer Service

Computerexposure

Good knowledge of internet and computer applications. Operating System; Windows XP,7,8.1 & LINUX, MAC Office suite; MS-Office 2007,2010 Word Processor; MS- Word, Word pad, Notepad Windows server, Cisco Networking

Linguisticknowledge

  • ENGLISH
  • PUNJABI
  • HINDI

Husband

HARJOT SINGH

Personal Information

  • Gender: FEMALE
  • Nationality: INDIAN
  • Marital Status: MARRIED

Hobbies and Interests

  • Listening Music
  • Internet surfing
  • Book Reading
  • Curious to learn new things
  • Ability To Lead from the Front

Disclaimer

I hereby declare that myself familiar with studied aspects and confident of my ability to work in a team I hereby declare that the information furnished above is true to the best of my knowledge.

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Listening Music

· Listening to music lowers stress and elevates your mood. It Strengthens Skills and memory abilities, too.

Timeline

Logistics Coordinator

EMBLEM LOGISTICS
05.2022 - Current

Marketing Coordinator

Arc Worldwide Group
02.2022 - 03.2023

Material Handler Team Lead

Emblem Logistics
10.2021 - 01.2022

Security Guard

Titan Security
06.2021 - 09.2021

Assistant Loan Manager

J.S. Finance co.
06.2013 - 08.2019

COMPUTING SUPPORT -

MILESTONE COLLEGE

M.B.A -

LOVELY PROFESSIONAL UNIVERSITY

B.COM [P] -

GURU NANAK DEV UNIVERSITY

10+2 COMMERCE -

PUNJAB SCHOOL EDUCATION BOARD
Bimaljeet Kaur