Himil Patel

• Planned and supervised shipments from pick up to delivery and scheduled daily and weekly routes.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
• Tracked orders and notified customers of status or potential delays.
• Drove operational improvements which resulted in savings and improved profit margins.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Exceeded goals through effective task prioritization and great work ethic.
• Provided efficiency in Company's Autopart Department and achieved yearly targets.
• Maintained damaged goods Equipments, backorder logs, and any applicable regulatory reporting.

· Managed all purchasing, sales, marketing and operations to ensure efficiency and performance.

· Managed, trained and motivated back and front-of-house employees to always be improving knowledge and abilities in the field.

· Developed and implemented a high-quality work environment as measured through employee satisfaction ratings.

· Increased profitability by coordinating consistent floor merchandise plan changes to drive sales.

• Trained and mentored new employees to maximize team performance.
• Responded to customer requests for products, services and information with resourcefulness, skill and advanced use of internal knowledge bases.
• Improved sales abilities and product knowledge on continuous basis to provide optimal service.
• Strategically scheduled team members to maintain optimal staffing levels at all times.
• Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.