Bimal Thapa
Toronto
Summary
Results-driven food service professional with experience in restaurant and hospitality industry. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
3
3
years of professional experience
Work History
Server Assistant
Fran's Restaurant
02.2023 - Current
- Maintained clean, safe and organized work environment to safeguard servers.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Processed payments for orders and provided customers with change.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Server/Assistant Manager
City Lights Bistro
01.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Welcomed and greeted guests before presenting special menu items to clients.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
Education
Post-Degree Certificate -
Sault College of Applied Arts And Technology
Toronto, ON12.2024
Skills
- Food Inspection
- Kitchen Communication
- Beverage Preparation
- Guest Relations Management
- Hospitality Service Expertise
- Adaptable and Flexible
- Beverage Preparation
- Proficient with Ms Office Suite: Excel, Word or other Restaurant Management Software
- Certification: Food Handler Certificate, Smart Serve
Languages
English
Hindi
Availability
Full time or Part time
Flexible Schedule
Timeline
Server Assistant
Fran's Restaurant
02.2023 - Current
Server/Assistant Manager
City Lights Bistro
01.2021 - 09.2022
Post-Degree Certificate -
Sault College of Applied Arts And Technology
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