Bill(william) Naylor
Winnipeg,MB
Summary
Dedicated Bus Operator with a clean driving record and proven expertise in passenger assistance at Kasper Bus Lines. Recognized for exceptional communication skills and a strong commitment to safety, consistently achieving on-time performance goals while ensuring a comfortable environment for all passengers. Proficient in vehicle inspections and emergency response protocols.
Overview
2
2
years of professional experience
Work History
Bus Operator
Kasper Bus Lines
08.2024 - 09.2025
- Operated various bus models, ensuring compliance with operational standards.
- Maintained cleanliness and organization within the bus interior post-operations.
- Communicated effectively with dispatch regarding schedule changes or delays.
- Demonstrated adaptability in high-pressure environments while managing passenger needs.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Efficiently processed fare payments using various methods such as cash, cards, or mobile applications.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Assisted passengers with boarding and alighting, providing excellent customer service.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
Bus Operator
Trail Blazers Inc
04.2023 - 07.2024
- Demonstrated adaptability in high-pressure environments while managing passenger needs.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Transported customers to and from Location.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
Education
Welding
Sturgeon Creek High School
Winnipeg, MB06.1986
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Wheelchair support
- Safe driving practices
- Effective communication skills
- Troubleshooting skills
- Special needs
- Passenger assistance
- Luggage assistance
- Bus inspections
- Eldercare experience
- Wheelchair assistance
- Safety practices
- Inclement weather driving
- Safety-focused
- Passenger safety
- Commercial driving
Languages
English
Full Professional
Timeline
Bus Operator
Kasper Bus Lines
08.2024 - 09.2025
Bus Operator
Trail Blazers Inc
04.2023 - 07.2024
Welding
Sturgeon Creek High School
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