Motivated and career-driven professional seeking a role within an organization that fosters growth, promotes excellence, and offers opportunities to make a meaningful impact
Overview
5
5
years of professional experience
Work History
Team Lead - Airport Security Service Technician
K’(Prime) Technologies Inc.
07.2022 - Current
Lead a team of technicians, ensuring the delivery of high-quality technical support and services.
Perform Preventive Maintenance (PM), Corrective Maintenance (CM), and Site Acceptance Tests (SAT) on all CATSA security screening equipment.
Maintain daily communication with CATSA’s Technology Advisors to ensure timely resolution and effective follow-up, resulting in high customer satisfaction.
Hold a valid Canada RAIC (Transportation Security Clearance).
Supervisor
Air Canada Cargo (Logixx Security Inc.)
05.2020 - 06.2022
Providing exceptional customer service; managing staff schedules for all shifts.
Maintaining records of security documents and handling files; responsible for X-ray and trace screening of cargo shipments to ensure safety; overseeing payroll; and addressing daily onsite issues.
Math’s Learning Assistant
Sheridan College
01.2020 - 04.2020
Assisting students with understanding and learning concepts for various engineering courses.
Taking on scheduled appointments and drop-ins.
Education
Associate of Applied Science - Mechanical Engineering
Sheridan College
Brampton, ON
12-2019
Skills
Equipment installation and Maintenance
Electronics and Mechanical systems knowledge
Communication and Interpersonal skills
Adaptability and Flexibility
Attention to detail and Accuracy
Customer service and Satisfaction
Decision making and Judgement
Attention to detail
Coaching and mentoring
Timeline
Team Lead - Airport Security Service Technician
K’(Prime) Technologies Inc.
07.2022 - Current
Supervisor
Air Canada Cargo (Logixx Security Inc.)
05.2020 - 06.2022
Math’s Learning Assistant
Sheridan College
01.2020 - 04.2020
Associate of Applied Science - Mechanical Engineering
Sheridan College
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