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Bijay Kharel
Pricing Analyst
Gardena
Summary
Pricing and Revenue management professional with over 10 years of experience in the airline industry. Highly skilled in reservation systems, data visualization tools, fare filing systems, pricing strategies, and demand management, with a strong focus on optimizing revenue through data-driven insights and strategic decision-making.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Pricing Analyst
Air New Zealand
06.2023 - Current
- Conducted regular price reviews, maintaining up-to-date knowledge of industry trends and competitor activities.
- Optimized revenue growth for the company with accurate forecasting and data analysis
- Supported the negotiation process with partner airline by providing insightful data-driven recommendations on optimal pricing structures.
- Collaborated with the marketing team to develop and execute promotional campaigns, ensuring effective pricing strategies
Revenue Management Analyst
Qatar Airways
06.2021 - 01.2023
- Monitored daily fare changes of competitor airlines and adjusted pricing strategies based on benchmarking analysis
- Developed and maintained pricing strategies for POS Qatar and Nepal, ensuring market competitiveness.
- Conducted market research and data analysis to identify pricing trends, customer insights, and opportunities for optimization
- Implemented data-driven pricing actions to improve revenue, passenger yield, and key performance metrics like RASK
Reservation Control Operations Coordinator
Qatar Airways
01.2017 - 05.2021
- Handled executive management calls, ensuring timely communication and resolution of critical operational matters
- Supervised the QR Medical Desk, overseeing the processing of 400-450 cases network-wide
- Provided support to reservations, ticketing, and airport offices, ensuring smooth operational and customer service functions.
- Rebooked disrupted passengers and manually built itineraries when automated tools failed, ensuring timely re-accommodation
- Coordinated with Corporate Planning and IOC Scheduling teams to resolve discrepancies and process schedule changes efficiently
Senior Reservation & Ticketing Agent
Qatar Airways
04.2014 - 12.2016
- Handled customer inquiries and reservations, providing accurate information and ensuring a positive experience.
- Processed reservations and payments efficiently, maintaining high customer satisfaction.
- Resolved customer complaints professionally and promptly, ensuring effective issue resolution.
- Collaborated with departments to ensure smooth operations and supported the achievement of YTD revenue targets.
Reservations Agent
Jet Airways
04.2013 - 04.2014
- Handled customer inquiries and processed reservations, ensuring accurate information and timely payments to maintain customer satisfaction.
- Resolved customer complaints and inquiries promptly and professionally, enhancing the overall customer experience.
- Collaborated with departments and utilized reservation systems to streamline operations and support customer retention
Education
Bachelor of Science - Biology and Chemistry
Manipur University
Manipur, India 03.2005 - 06.2008
Complete Business Accountant - Banking, Finance and Accountancy
Indian Institute of Job Oriented Training
Manipur, India 04.2009 - 04.2011
Foundation in Travel and Tourism - Travel And Tourism
IATA
Kathmandu, Nepal 09.2012 - 03.2013
Travel and Tourism Consultant - Fare Calculation
IATA
Kathmandu, Nepal 09.2013 - 03.2014
Airline Revenue Management - Revenue Management
IATA
Kathmandu, Nepal 06.2014 - 12.2014
Skills
- Pricing Strategies
- Microsoft Excel
- Decision-making
- Proficient in Data Visualization Tools such as Tableau and Power BI
- Proficient in Pricing Tools such as ATPCO and SITA
- Proficient in Reservation Systems such as Amadeus, Sabre, QIK and Carina
- Infare
- ChatGpt for Business
- Reporting
- Presentation
- SQL
- PROS
- Budgeting
Driving licence
W1340543
Personal Information
- Date of Birth: 03/27/87
- Nationality: Nepalese
Training
- Amadeus Reservations
- Basic Passenger Tariff
- Intermediate Passenger Tariff
- IOC Business Continuity Plan
- RMA System Overview 101 E-learning
- Pricing 101 New Experience Overview E-learning
- Pricing Centric Fares Evaluation Training Revenue Management Advantage
- Pricing Centric Fare Evaluation 101 / 102 / 201 / 202 / 203 E-learning
- Revenue Management Advantage (RMA) 310 Virtual-Led
- Revenue Management Ad Hoc 330 Virtual-Led
- QGroups
Interests
Timeline
Pricing Analyst
Air New Zealand
06.2023 - Current
Revenue Management Analyst
Qatar Airways
06.2021 - 01.2023
Reservation Control Operations Coordinator
Qatar Airways
01.2017 - 05.2021
Airline Revenue Management - Revenue Management
IATA
06.2014 - 12.2014
Senior Reservation & Ticketing Agent
Qatar Airways
04.2014 - 12.2016
Travel and Tourism Consultant - Fare Calculation
IATA
09.2013 - 03.2014
Reservations Agent
Jet Airways
04.2013 - 04.2014
Foundation in Travel and Tourism - Travel And Tourism
IATA
09.2012 - 03.2013
Complete Business Accountant - Banking, Finance and Accountancy
Indian Institute of Job Oriented Training
04.2009 - 04.2011
Bachelor of Science - Biology and Chemistry
Manipur University
03.2005 - 06.2008
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