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Associate Principal Engineer

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Dynamic professional with a proven track record in customer service and security management, notably at Chase Park Plaza Hotel. Excelled in roles requiring process improvement and strong interpersonal skills, enhancing customer satisfaction and operational efficiency. Skilled in data management and POS systems, I led a team of over 50 employees, significantly improving service delivery.

 Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. 

With a proven track record at Hallmark Aviation, I excel in customer service and ticketing systems, ensuring seamless travel experiences. Skilled in both patience and operational efficiency, I've significantly enhanced passenger satisfaction. My expertise in check-in procedures and ability to engage customers underscore my commitment to excellence in aviation services.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Bianca Delgado

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Ticket Agent

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Ticket Agent

High School Diploma -

Certificate of Completion -

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