Bianca Allain
Toronto,ON
Summary
Friendly and upbeat business owner with excellent attention to detail and demonstrated ability to work in a team environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
MNP Pass Social Club (Scotiabank Arena)
Toronto, Ontario
09.2025 - Current
- Provided premium food and beverage service in a high-volume, fast-paced arena environment during NHL and NBA events.
- Managed multiple tables efficiently while ensuring guest satisfaction throughout meals.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Business Owner
B Custom Bakes
Toronto, Ontario
01.2021 - Current
- Founded and led a successful cake business, overseeing all aspects of operations, from product creation to business strategy.
- Built strong customer relationships, increased repeat business, and established a loyal client base through exceptional customer service and personalized experiences.
- Managed financial operations, including budgeting, pricing strategies, and cost management, to ensure profitability and long-term sustainability.
Server
Hooters
Toronto, ON
09.2018 - 11.2020
- Brand representation in a national promotion.
- Frontline salesperson and spokesmodel for an image-based global brand, with revenue exceeding $1 billion.
- Facilitated upselling techniques to exceed company goals in per-person sales, average sales, sales per man-hour, and merchandise sales.
Skills
- Time management
- Exceptional customer service
- Task prioritization
- Teamwork and collaboration
- Communication
Certification
Smart Serve Certified
Timeline
Server
MNP Pass Social Club (Scotiabank Arena)
09.2025 - Current
Business Owner
B Custom Bakes
01.2021 - Current
Server
Hooters
09.2018 - 11.2020