Bhupinder Singh Gill
Calgary,AB
Summary
Organized, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Relief Training Officer
Calgary Transit
11.2022 - Current
- Identify training needs and plan classes accordingly.
- Balanced multiple responsibilities simultaneously in fast-paced environment, prioritizing tasks effectively to meet deadlines
- Facilitated open communication channels between trainees and instructors leading to more cohesive learning experience.
- Evaluated trainee progress and provided constructive feedback, promoting continuous learning and improvement.
Community Shuttle Operator & Transit Operator
Calgary Transit
12.2018 - Current
- Skilled professional providing safe, courteous, and accessible public transit services
- Transport customers and courteously respond to their needs by following all safety rules, policies and procedures
- Safely operate transit vehicles in variety of conditions, and in accordance with policies and procedures
- Maintained Safe working environment by enforcing strict adherence to safety guidelines and protocols
- Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
- Acted as positive representative of transit company by maintaining professional appearance and demeanor at all times while on duty.
Security Officer
GardaWorld Security
05.2020 - 10.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Long Haul & Regional Truck Driver
6361706 Canada Inc / XTL Logistics
07.2016 - 12.2018
- Performed pre-trip, en-route and post-trip inspection of vehicle.
- Recorded cargo information, hours of service, distance traveled and fuel expenditure.
- Managed bills of lading and logbooks.
- Handled unforeseen challenges calmly, communicating promptly with dispatchers to find solutions in timely manner.
- Increased productivity by managing hours of service effectively, maximizing drive time while staying within regulatory limits.
Unarmed Security Guard
Paladin Security Services
06.2013 - 06.2016
- Completed full building and grounds patrols to spot and investigate concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining calm environment onsite.
Senior Wall & Truss Builder & Forklift Operator
Zytech Building Systems
04.2013 - 06.2016
- Obtains copy of production schedule or shipping order and construct trusses, wall and floor panels accordingly.
- Streamlined production processes, maintaining clean and organized work environment for maximum productivity.
- Maintaining quality construction standards.
- Stacking goods in correct storage bays, following inventory control instructions.
- Maintain records, document actions and present written reports.
Cashier / Sales Floor Associate
Walmart & The Home Depot
10.2011 - 03.2013
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
- Resolve customer complaints, guide them and provide relevant information
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Biology
University of Saskatchewan
Saskatoon, SK06.2013
Skills
- Problem solving skills
- Facilitation techniques
- Quick learner with attention to detail
- Excellent knowledge of Calgary Transit rules & procedures
- Stress tolerance & mental resilience
- Excellent communication skills
- Teamwork and collaboration
- Safe driving practices
- Physical fitness
- Superior customer service
- Patience and Empathy
- Crisis intervention and conflict de-escalation
Languages
English
Hindi
Punjabi
Timeline
Relief Training Officer
Calgary Transit
11.2022 - Current
Security Officer
GardaWorld Security
05.2020 - 10.2021
Community Shuttle Operator & Transit Operator
Calgary Transit
12.2018 - Current
Long Haul & Regional Truck Driver
6361706 Canada Inc / XTL Logistics
07.2016 - 12.2018
Unarmed Security Guard
Paladin Security Services
06.2013 - 06.2016
Senior Wall & Truss Builder & Forklift Operator
Zytech Building Systems
04.2013 - 06.2016
Cashier / Sales Floor Associate
Walmart & The Home Depot
10.2011 - 03.2013
Bachelor of Science - Biology
University of Saskatchewan
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