Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Bhupinder Singh

Surrey,BC

Summary

Dynamic Retail Sales Manager with a proven track record at Exclusive Floors Ltd., excelling in customer service and team collaboration. Expert in strategic planning and employee performance management, I successfully enhanced customer satisfaction and streamlined operations, leading to improved store performance and a motivated sales team.

Overview

25
25
years of professional experience

Work History

Retail Sales Manager

Exclusive Floors Ltd.
Surrey, British Columbia
07.2022 - Current
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Resolved customer complaints quickly to enhance shopping experience in-store.
  • Participated in team meetings to discuss sales strategies and promotional events.
  • Trained new staff on store policies, procedures, and customer service standards.
  • Monitored inventory levels and reported discrepancies to management for action.
  • Managed staffing schedules, interviewed potential employees, and provided training for new hires.
  • Established relationships with vendors, suppliers, and other partners.
  • Reviewed financial statements regularly to track store performance.
  • Provided guidance to staff members regarding operational procedures.

Professor

Barjindra College
Faridkot, Punjab
05.2000 - 04.2011
  • Facilitated interactive classroom discussions to enhance critical thinking skills.
  • Conducted assessments to evaluate student performance and learning outcomes.
  • Organized academic workshops to support student skill development.
  • Participated in faculty meetings to discuss institutional goals and policies.
  • Organized seminars, workshops or other events related to topics within the discipline.
  • Advised students on academic issues and career paths.
  • Delivered course lectures using modern technology to enhance student comprehension.
  • Maintained students' attendance records, grades and reports in strict confidence.

Sales Representative

Sehmis Building Material
Southall , United Kingdom
04.2007 - 10.2008
  • Engaged customers to understand their building material needs.
  • Provided product information and recommendations to enhance customer satisfaction.
  • Processed orders accurately using point-of-sale systems.
  • Managed inventory levels to ensure product availability and organization.
  • Assisted in training new sales staff on procedures and product knowledge.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Answered inquiries from prospective customers regarding features of products and services offered.

Education

Bachelor in Education -

Jammu University
India
04-2005

Master of Arts - Political Science And Government

Punjabi University
India
04-2000

Skills

  • Customer service
  • Customer relationship management
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Strategic planning
  • Employee performance management
  • Sales team leadership
  • Staff development
  • Staff scheduling

Languages

English, Punjabi, Hindi
Professional

Affiliations

  • Social worker-always do my best to help and support community when needed.

Timeline

Retail Sales Manager

Exclusive Floors Ltd.
07.2022 - Current

Sales Representative

Sehmis Building Material
04.2007 - 10.2008

Professor

Barjindra College
05.2000 - 04.2011

Bachelor in Education -

Jammu University

Master of Arts - Political Science And Government

Punjabi University

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Bhupinder Singh