Bhupinder Singh
Sylvan Lake,AB
Summary
Seeking a customer service representative position where I can use my experience and communication skills to handle customer complaints and queries and deepen the relationship with customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard (Data Entries)
GardaWorld
09.2022 - 04.2025
- Adhered strictly to safety regulations while on duty at all times.
- Performed administrative tasks such as filing incident reports or maintaining records of visitors.
- Proficiently operated radio communication equipment to communicate with other security staff members.
- Data Entries of vehicles using software Portal or Scan.
Sales Representative (Part-Time)
Amway Global
06.2023 - 02.2024
- Serves customers by selling products and meeting customer needs.
- Provides historical records by maintaining records on area and customer sales.
- Contributes to team effort by accomplishing related results as needed.
Customer Service Representative
Rogers Centre
08.2022 - 10.2023
- Demonstrated strong communication skills to interact with customers via phone, email and online chat.
- Provided excellent customer service, resolving inquiries and complaints in a timely manner.
- Used computerized systems for tracking, information gathering, and troubleshooting.
Food Service Supervisor
Tim Hortons
01.2022 - 08.2023
- Entered orders into computer system quickly and in proper sequence.
- Used downtime between customer orders to fulfill other guest services.
- Developed and implemented strategies to increase efficiency in order processing.
- Adhered to legal regulations to run compliant operations.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Education
Dilpoma - Business General
Niagara College
Secondary High School -
Akal Academy Reeth Kheri
Patiala, PunjabInformation Technology (I.T.) - 2 Years Study with Certificate
Akal Academy Reeth Kheri
Patiala, PunjabSkills
- Clear report writing
- Network monitoring tools
- Microsoft Excel proficiency
- Food safety practices
- Health safety compliance
- Certified in First Aid and CPR Level C
- Customer engagement
- Quick learner
- Troubleshooting and support services
- Customer support via live chat
Certification
- First Aid/CPR Lvl C Certified
- Security Guard License
- I.T Certificate
- Active Shooter Awareness Certificate
- AODA
- WHMIS
- Class 5 License
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Representative (Part-Time)
Amway Global
06.2023 - 02.2024
Security Guard (Data Entries)
GardaWorld
09.2022 - 04.2025
Customer Service Representative
Rogers Centre
08.2022 - 10.2023
Food Service Supervisor
Tim Hortons
01.2022 - 08.2023
Secondary High School -
Akal Academy Reeth Kheri
Information Technology (I.T.) - 2 Years Study with Certificate
Akal Academy Reeth Kheri
Dilpoma - Business General
Niagara College
Similar Profiles
Ali NaqviAli Naqvi
Security Guard at GardaWorldSecurity Guard at GardaWorld
Sha’Neda Jeni BryantSha’Neda Jeni Bryant
Customer Service Representative at GardaworldCustomer Service Representative at Gardaworld
AJAY BHATIAAJAY BHATIA
Security Guard at GardaWorldSecurity Guard at GardaWorld
Cydney CarsonCydney Carson
Front Store Clerk at Rivermouth MarinaFront Store Clerk at Rivermouth Marina
Stephanie FlemingStephanie Fleming
Staffing Clerk at Alberta Health Services, AHSStaffing Clerk at Alberta Health Services, AHS