Bhawna Sharma
Summary
Dynamic Administrative Assistant with a proven track record at Sunrise Immigration, excelling in customer service and office administration. Skilled in data entry and adept at managing appointments, I foster strong client relationships while ensuring confidentiality and efficient workflow. Committed to resolving issues promptly, enhancing overall client satisfaction.
Overview
5
5
years of professional experience
Work History
Administrative Assistant/Front Desk Receptionist
Sunrise Immigration
01.2020 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Handling appointments and scheduling.
- Basic computer skills and knowledge of office software.
- Providing customer service and support.
- Resolving issues and complaints .
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Collected room deposits, fees, and payments.
Education
Electronics And Communications Engineering
GOVT.POLYTECHNIC COLLEGE
INDIA06-2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Account management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Administrative Assistant/Front Desk Receptionist
Sunrise Immigration
01.2020 - 01.2025
Electronics And Communications Engineering
GOVT.POLYTECHNIC COLLEGE
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