Bhawandeep Kaur
Brampton,ON
Summary
Well-qualified Dispatch supervisor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Dispatch Supervisor
Webley Express Inc
09.2020 - Current
- Supervised team of 4-5 employees and provided training focused on maximizing overall performance.
- Booking inbound and outbound loads using Load Link, DAT and direct clients and freight brokers.
- Planning loads for almost 30-40 trucks per day within DOT and MTO restrictions on hours of service for Canada-USA- Mexico lane.
- Experienced in handling variety of goods ranging from frozen and fresh meat items to dry goods.
- Expertise in handing Canada- USA- Mexico bonded shipments, hazardous materials, CSA shipments.
- Complete knowledge of CBP Ace Portal and customs clearance under CBP guidelines (border connect and Avaal dispatch)
- Maintaining business relationship with clients and try to get more business.
- Build new customers and get better rates.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Trained newly hired dispatchers on company policies and procedures, fostering cohesive team environment focused on customer service excellence.
- Monitored and tracked dispatch communication systems
- Optimized routes through careful planning, realizing cost savings for company.
Logistics Coordinator
Webley Express Inc
06.2019 - 10.2020
- Doing inbound and outbound dispatch, custom clearance and invoice making.
- Knowledge of Avaal dispatch software for order entry , planning truck dispatch.
- Tracking all shipments and providing status update to clients.
- Monitoring reefer temperature for all temp controlled shipments using IBright cortex App to avoid any discrepancy in temp. settings.
- Expertise in using applications such as Samsara, cloud hawk for tracking.
- Knowledge of hours of services and Samsara and Omnitracs electronics log book.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Shipping Coordinator and Order Picker
Amazon Fulfillment Centre
10.2018 - 04.2019
- Streamlined shipping processes by implementing efficient tracking systems and inventory management techniques.
- Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
Cashier/Retail Sales Associate/Customer Service Representative
Chantele Fashion
01.2016 - 09.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Applied Science - Electronic Engineering Technology
Centennial College of Applied Arts And Technology
Scarborough, ON04.2018
High School Diploma -
Govt. Sen. Sec. School
Dadhahur, Punjab04.2015
Skills
- Handling all inbound and outbound cross border shipments
- Dispatch planning/load booking
- Brokerage
- Negotiating and finalizing new contracts
- LTL/ TL
- Expertise in Bonded shipments (Canada- USA- Mexico bond )
- Knowledge of all software's Fleet Manager, Xpert dispatch, Avaal Crimson Logic, Load Link, DAT etc
- Transportation Coordination
- Logistics Management
- Employee Training
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Dispatch Supervisor
Webley Express Inc
09.2020 - Current
Logistics Coordinator
Webley Express Inc
06.2019 - 10.2020
Shipping Coordinator and Order Picker
Amazon Fulfillment Centre
10.2018 - 04.2019
Cashier/Retail Sales Associate/Customer Service Representative
Chantele Fashion
01.2016 - 09.2018
Associate of Applied Science - Electronic Engineering Technology
Centennial College of Applied Arts And Technology
High School Diploma -
Govt. Sen. Sec. School
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