Summary
Overview
Work History
Education
Skills
Timeline
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Jashanpreet Kaur

Brampton,ON

Summary

I am a dedicated and punctual professional with a strong, goal-oriented mindset. With a solid background in finance, management, and customer service, I bring a diverse skill set to any role. I also have hands-on experience in logistics, including coordinating, loading, and transporting materials— making me well-suited for dispatch-related responsibilities. Known for being polite, patient, and respectful, I strive to create a positive and collaborative work environment. I’m a fast learner with a strong "can-do" attitude and always aim to provide top-notch support and service to both clients and team members. I’m continuously looking for opportunities to grow, and I’m always open to learning new ideas and processes that enhance my professional and personal development.

Overview

7
7
years of professional experience

Work History

Dispatcher

DHATT TRANSFREIGHT SERVICES INC.
09.2021 - Current
  • As a Dispatcher, I am responsible for managing the daily operations of a fleet of 35–40 drivers covering both local and long-haul routes. I coordinate all load bookings, prepare ACE and ACI manifests, and ensure accurate documentation is maintained for every shipment. I use GPS and fleet tracking systems to monitor vehicle locations and maintain real-time communication with drivers to address delivery delays or schedule changes. I also oversee driver E-logbooks, verify hours of service, and generate payroll stubs based on completed trips. My role includes scheduling truck and trailer maintenance, coordinating repairs, and supporting insurance claims through documentation and follow-up. I handle urgent roadside assistance needs, rerouting, and provide support to drivers and customers, ensuring optimal service and operational efficiency.

Dispatch Coordinator

DYNAMIC FREIGHT HAULERS
11.2020 - 09.2021
  • As a Dispatch Coordinator, I was responsible for handling all inbound and outbound clearance processes in advance to avoid border delays. I prepared detailed paperwork for both city and highway drivers, ensuring compliance with all regulations. My responsibilities included tracking and tracing shipments to Montreal and various highway routes, and I was the first point of contact for drivers and customers regarding updates and issue resolution. I maintained organized records of all shipments, customs approvals, and border-related documentation to support seamless operations.

Customs Clearance and Data Entry Clerk

FALCON MOTOR EXPRESS
04.2020 - 11.2020
  • In my role as a Customs Clearance and Data Entry Clerk, I entered tenders into Fleet Manager software and ensured accurate tracking and documentation for every shipment. I processed customs clearance for both inbound and outbound loads, making sure all freight met Canadian and U.S. regulatory requirements. I was responsible for tracking and tracing shipments, updating internal teams, and communicating with external partners to resolve any shipment delays or issues. My work involved close coordination with dispatchers and warehouse teams to maintain smooth operational flow.

Warehouse Associate

AMAZON DISTRIBUTION CENTRE
06.2018 - 12.2019
  • As a Warehouse Associate, I was responsible for scanning and verifying container labels using RF scanners to ensure inventory accuracy and direct products to appropriate storage areas. I labeled outbound packages and organized them in designated collection zones to support timely shipping. I also conducted quality checks on merchandise, flagged damaged items, and assisted in loading and unloading operations while maintaining safety and efficiency standards within the warehouse.

Education

Diploma - Supply Chain Management

St. Lawrence College
12.2019

Business Management - undefined

Cambrian College of Art and Science
03.2019

Skills

  • Dispatch & Route Planning: Coordinated daily load bookings and optimized routes for a 35–40-truck fleet, balancing delivery windows, driver hours, and customer requirements
  • Fleet Tracking & GPS Systems: Monitored real-time vehicle locations and status updates using GPS/fleet-management software to ensure on-time performance and rapid issue resolution
  • Customs Clearance & Compliance: Prepared ACE/ACI manifests, managed all inbound/outbound customs documentation, and ensured full compliance with Canadian and US border regulations
  • Inventory Control & Warehouse Operations: Performed RF-scanning, quality inspections, and organized outbound shipments in a high-volume distribution centre to maintain inventory accuracy
  • Data Entry & Documentation: Accurately entered tenders and load details into Fleet Manager and ERP/TMS systems; maintained E-logs, payroll stubs, and comprehensive shipment records
  • Crisis Management & Roadside Assistance: Responded to urgent breakdowns and rerouting needs, dispatching help and coordinating repairs to minimize downtime
  • Time Management & Prioritization: Juggled multiple tasks—dispatch scheduling, maintenance coordination, and administrative duties—to consistently meet tight deadlines
  • Communication & Customer Service: Liaised professionally with drivers, clients, and cross-functional teams; provided clear updates, negotiated solutions, and maintained high satisfaction levels
  • Team Collaboration & Leadership: Worked with transdisciplinary teams in youth care and logistics; provided relief coverage, supervised staff, and coached colleagues in best practices
  • Problem Solving & Decision Making: Made proactive, on-the-spot decisions—whether rerouting a truck or de-escalating a client issue—to keep operations running smoothly
  • Adaptability & Learning Agility: Quickly mastered new software (Fleet Manager and TMS) and processes; adjusted to changing priorities in both fast-paced warehouse and community-care settings
  • Customer service

Timeline

Dispatcher

DHATT TRANSFREIGHT SERVICES INC.
09.2021 - Current

Dispatch Coordinator

DYNAMIC FREIGHT HAULERS
11.2020 - 09.2021

Customs Clearance and Data Entry Clerk

FALCON MOTOR EXPRESS
04.2020 - 11.2020

Warehouse Associate

AMAZON DISTRIBUTION CENTRE
06.2018 - 12.2019

Diploma - Supply Chain Management

St. Lawrence College

Business Management - undefined

Cambrian College of Art and Science

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