BHAVNEET KAUR
Cambridge,ON
Summary
Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations.
Overview
1
1
year of professional experience
Work History
Customer Service Manager
Rajinder Singh
01.2023 - 07.2023
- Streamlined cashier operations for improved productivity and reduced wait times.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Warehouse Worker
Surinder Kaur
07.2022 - 12.2022
- Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- Reduced order processing time with accurate picking, packing, and shipping of products to customers.
Education
Under Graduate Diploma - Computer Programming
Conestoga College
Waterloo, ON04.2025
No Degree - Science(Non Medical)
Shivalik Public School
India07.2022
Skills
- Handling Escalations
- Sales Promotion
- Workflow Management
- Regulatory Compliance
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Customer Service Manager
Rajinder Singh
01.2023 - 07.2023
Warehouse Worker
Surinder Kaur
07.2022 - 12.2022
Under Graduate Diploma - Computer Programming
Conestoga College
No Degree - Science(Non Medical)
Shivalik Public School