BHAVIKA
Brampton,Canada
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
4
4
years of professional experience
Work History
Supervisor
Khazana-by Chef Sanjeev Kapoor
05.2022 - Current
- Received multiple positive customer feedbacks and reviewed them on Google.
- Aware about platter to plate and pre platted dishes.
- Directed operations for high-capacity events at Hyatt, Bellvue Manor, Chateau Le Jardin , Chateau Le Parc, Royal Ambassador, Madison Greenhouse, Burlington Convention Center.
- Worked with POS system to place orders, manage bills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene without compromising quality and allergy concerns.
Receptionist
Garg Hospital and Child Care Center
11.2021 - 03.2022
- Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
- Managed high call volumes while maintaining a professional demeanor, ensuring prompt attention to inquiries.
- Facilitated patient check-in procedures, verifying demographics and insurance coverage for accurate recordkeeping.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
Education
Diploma - Business Management
Pures College of Technology
Scarborough06.2024
Skills
- Strong Work Ethic
- Cash Handling
- Exceptional customer service
- Cleanliness standards
- Point of sale operation
- Guest Relations Management
- Team Player
- Adaptable and Flexible
- Multitasking Abilities
- Team Leadership
- Problem-Solving
- Patient confidentiality
- Work prioritization
- Front desk operations
- Reminder calls
- Documentation
Languages
English
Full Professional
French
Elementary
Hindi
Native or Bilingual
Timeline
Supervisor
Khazana-by Chef Sanjeev Kapoor
05.2022 - Current
Receptionist
Garg Hospital and Child Care Center
11.2021 - 03.2022
Diploma - Business Management
Pures College of Technology
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