Bhaumik Chhabra

• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Managed returns, exchanges and refunds in accordance with store policy.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Prepared merchandise for sales floor by pricing or tagging.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Created innovative lesson plans to review economic fundamentals, increasing student understanding by 15% as measured by end-of-course tests.

• Deployed customized assessment tools to evaluate student knowledge for a cohort of 25 students.

• Facilitated lectures using visual aids such as 3-dimensional graphs to enhance understanding and retention.

• Facilitated efficient retrieval of information for 650+ patrons annually with 95% satisfaction rates on reference questions.

• Oversaw the timely shelving of 2000+ book titles with 100% accuracy ensuring accessible placement for quick public retrieval, reducing overdue fines by 25%.

• Performed daily data entry of 150+ entries, with 99% accuracy rate, providing timely and efficient updates to library records.