BHARTI SHARMA
Localization Project Manager
Fremont
Summary
Language and Project Manager with over eight years of experience managing vendors, multiple projects and collaborating with cross functional stakeholders in the US, Europe and Asia. Always focused on delivering high quality localized assets efficiently.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Localization Project Manager
Meta
08.2023 - Current
- Plan and manage localization schedules, collaborating cross-functionally with Localization Program Managers, Vendors, Engineers and Content Designers to define requirements and manage timelines.
- Support the Localization Program Management team in executing a variety of projects, primarily focusing on Product UI, Marketing, and Support content.
- Independently utilize proprietary CMS and Project Management tools to initiate translation requests to proprietary CAT tools.
- Provide linguists with comprehensive documentation and context, escalating UI/content-related questions to Localization PMs or Engineers as necessary.
- Ensure timely and accurate translation of content, coordinating with Localization Vendors for appropriate testing and follow-up.
- Coordinate execution of QA test plans to ensure comprehensive coverage of end-to-end UI flows during testing phases.
- Identify and escalate internationalization (i18n) bugs, collaborating with engineering teams to ensure timely resolutions in alignment with platform release schedules.
Language Manager, Hindi & Indic Languages
Meta (WhatsApp)
04.2018 - 11.2022
- Managed Unicode's CLDR program for Meta, establishing vision, mission, and scope for 17 languages. Implemented schedules, workflows, and training, forming a task force of 7 members.
- Automated bug triaging for CLDR, enhancing project coordinator productivity and reducing bug follow-up time.
- Coached Project Coordinators on i18n bug identification and localization best practices, ensuring timely fixes across platforms.
- Led 10 Indic languages projects, setting priorities, timelines, and ensuring alignment with WhatsApp localization guidelines.
- Advocated for localization within Meta to prevent rushed work and enhance user experience.
- Collaborated on localizability checks and feedback with cross-functional teams, ensuring quality localized assets.
- Provided linguistic guidance to update 300 key terminologies, improving user experience.
- Maintained stylistic guidelines, managed TBs and TMs, enhancing efficiency and consistency.
- Established localization testing processes for Indic languages, identifying and fixing various issues.
- Initiated third-party audits, developed scope and training materials, and conducted monthly KPI reviews. Worked with DTP teams to resolve Indic font issues, expediting project turnaround time.
- Documented daily progress, identifying improvement areas and providing actionable feedback.
Localization QA Linguist - Hindi
Menlo Technologies
05.2016 - 04.2018
- Collaborated with Program Managers to ensure timely deliverables, prioritize tasks, and manage bug triaging.
- Reviewed, prioritized, and tracked tasks and issues impacting localized content relevancy, quality, and functionality.
- Maintained various linguistic assets (TBs, TMs) for Hindi, ensuring consistency across multiple software platforms.
- Led a team of 7 Hindi testers for iCloud and iTunes, ensuring project deadlines were met and evaluating work before production.
- Reported, tracked, and verified linguistic bugs to maintain high-quality standards.
- Maintained a comprehensive glossary for Hindi, ensuring consistency across software platforms within the company.
Hindi Instructor
US Hindi Foundation
08.2015 - 05.2016
- Instructed grade 1 - 5 in 7 different elementary schools.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Conducted individual and group training activities based on differentiated learning needs.
Middle School Hindi Teacher
Summer Fields School
12.2010 - 04.2014
- Developed and implemented lesson plans, administered tests and evaluations, and analyzed student performance.
- Adopted classifiable teaching methodologies, organized healthy group discussions to make Hindi literature & grammar interesting to the students.
- Also served as class coordinator and Hindi coordinator for 6th grade.
- Spearhead after school Hindi learning initiative to improve student's performance.
- Researched on variations in Ramayana in Asia and conducted Ramcharit Manas Play, in which students showcased how Ramayana is depicted in different Asian countries.
Elementary School Hindi Instructor
Delhi Public School
06.2010 - 11.2010
- Designed and created daily lesson plans for activities.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
- Created monthly Hindi Newsletter, also participated in various ongoing staff training sessions.
Education
Master of Arts - Hindi Literature
University of Delhi
New Delhi, India 07.2008 - 05.2010
Bachelor of Education -
University of Delhi
New Delhi, India 05.2007 - 05.2008
Bachelor of Arts - Hindi Literature
University of Delhi
New Delhi, India 07.2004 - 05.2007
Skills
Localization Project Management Certification- The Localization Institute
WorldServer, Memsource, Microsoft Office
Timeline
Localization Project Manager
Meta
08.2023 - Current
Language Manager, Hindi & Indic Languages
Meta (WhatsApp)
04.2018 - 11.2022
Localization QA Linguist - Hindi
Menlo Technologies
05.2016 - 04.2018
Hindi Instructor
US Hindi Foundation
08.2015 - 05.2016
Middle School Hindi Teacher
Summer Fields School
12.2010 - 04.2014
Elementary School Hindi Instructor
Delhi Public School
06.2010 - 11.2010
Master of Arts - Hindi Literature
University of Delhi
07.2008 - 05.2010
Bachelor of Education -
University of Delhi
05.2007 - 05.2008
Bachelor of Arts - Hindi Literature
University of Delhi
07.2004 - 05.2007
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