Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Betty Wilkins

Chatham,ON

Summary

Knowledgeable data collection and recruitment clerk with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.

Overview

2022
2022
years of professional experience
1
1
Certification

Work History

Recruitment Clerk CR-04

Canada Census
01.2021 - 07.2021
  • Participating in supervisory interviews of candidates
  • Conducting reference checks on applications
  • Reviewed files, records and other documents to obtain information to respond to requests.

Crew Leader

Canada Census
2016 - 2016
  • Trained enumerators
  • Monitored enumerators performance
  • Made sure all deadlines were met
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.

Customer Service Representative

Minacs
01.2015 - 10.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.


Census Enumerator

Canada Census
2006 - 2011
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.
  • Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.

Education

High School Diploma -

W.D.S.S.
Wallaceburg, ON

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management

Certification

  • Licensed Real Estate
  • Mutual Funds
  • Life Insurance

Timeline

Recruitment Clerk CR-04

Canada Census
01.2021 - 07.2021

Customer Service Representative

Minacs
01.2015 - 10.2015

Crew Leader

Canada Census
2016 - 2016

Census Enumerator

Canada Census
2006 - 2011

High School Diploma -

W.D.S.S.

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Betty Wilkins