Betsy Gitungo
Toronto,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Personal Support Worker Student
The oneill long term care centre
North York, ON
01.2024 - 03.2024
- Served meals to clients and assisted with feeding when needed.
- Encouraged independence among clients whenever possible while providing assistance as needed.
- Assessed client needs and developed individualized plans of care in collaboration with health care team members.
- Provided personal care to clients, including bathing, dressing and grooming.
- Assisted with mobility issues, such as walking and transfers from bed to wheelchair.
- Developed positive relationships with clients by providing emotional support during difficult times.
- Developed positive relationships with clients through active listening skills.
- Responded promptly to client requests or emergency situations.
- Observed for any changes in behavior or condition of the client and reported it immediately to the supervisor.
- Assisted in the development of individualized care plans for each patient.
- Ensured client rights were respected at all times while providing support services.
- Maintained a clean work environment within the facility following infection control protocols.
- Provided companionship by engaging in conversation and recreational activities with patients.
Early Childhood Educator Assistant
Imani Montessori School
Nairobi Kenya, Nairobi
07.2022 - 03.2023
- Observed children's development and reported any concerns to lead teacher.
- Encouraged language development skills among students through conversations about everyday topics.
- Assisted in maintaining accurate records of attendance, developmental milestones.
- Read stories, sang songs, played games, and assisted in crafts with groups of children.
- Facilitated social interactions among students during playtime or group activities.
- Supervised and monitored the safety of children in the classroom environment.
- Organized play areas, toys, and other learning materials to promote creative play.
- Provided assistance to children with their daily routines and activities.
- Prepared snacks and meals for the children according to dietary guidelines.
- Encouraged positive behavior through modeling appropriate behaviors.
- Assisted teachers in preparing materials for classroom activities.
- Encouraged creativity through art, music, dramatic play and outdoor activities.
Personal Support Worker
Aghakan Hospital
Nairobi, Nairobi
02.2020 - 06.2022
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Observed clinical conditions of patients while providing direct patient care services.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Prepared meals according to dietary needs of individuals served.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Ensured that all necessary supplies are available for providing quality patient care.
Education
Certificate - Toronto Shelter Standards
Toronto Hostels Training Centre
11-2024
License Certificate - Personal Support Worker
Ums College
Toronto, ON08-2024
Certificate - First Aid& CPR
Canadian Red Cross
Toronto, ON10-2023
Certificate - Naloxone
St Pauls Foundation
10-2023
Diploma in IT - Information Technology
Technical University of Kenya
Nairobi ,Kenya11-2021
Graduate Certificate - Personal Support Worker
Zalego Institute
Kenya Nairobi01-2020
Online WHMIS
Skills
- Community Engagement
- Needs Assessment
- Emergency Management
- Communication Abilities
- Documentation and Reporting
- Problem-Solving Capabilities
Languages
Swahili
Full Professional
Timeline
Personal Support Worker Student
The oneill long term care centre
01.2024 - 03.2024
Early Childhood Educator Assistant
Imani Montessori School
07.2022 - 03.2023
Personal Support Worker
Aghakan Hospital
02.2020 - 06.2022
Certificate - Toronto Shelter Standards
Toronto Hostels Training Centre
License Certificate - Personal Support Worker
Ums College
Certificate - First Aid& CPR
Canadian Red Cross
Certificate - Naloxone
St Pauls Foundation
Diploma in IT - Information Technology
Technical University of Kenya
Graduate Certificate - Personal Support Worker
Zalego Institute
Online WHMIS
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