Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Betelhem Bula

Edmonton,AB

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Focused on being productive and safety-minded at all times. Ability to work under pressure in a fast placed environment, multi-task and maintain a positive attitude in stressful situations. Proficient in customer service best practices and related options. Reliable and punctual employee looking to find a permanent position and begin a career.

Overview

8
8
years of professional experience

Work History

Production Associate

HelloFresh
09.2021 - 10.2023
  • Working in different positions such as picker, kitting monitoring and line lead to meet production goals.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Followed instructions to make products in line with customer specifications.
  • Monitored and verified quality in accordance with statistical process or other control procedures.
  • Used basic mathematical abilities to calculate materials, hourly rates, and other relevant details.
  • Recorded data and maintained accurate records to avail information for reference.

Cashier

Hadiya Supermarket
02.2016 - 12.2018
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered high level of customer service to patrons using active listening and engagement skill.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

Queen Elizabeth High School
Edmonton, AB

High School Diploma -

NorQuest College
Edmonton, AB

Skills

  • Basic computer skill
  • Ability to quickly solve problems
  • Documentation
  • Calm and Professional Under Pressure
  • High attention to detail
  • Active Listening
  • Organization
  • Communication
  • Friendly personality with desire to help others
  • Over one year of experience contributing to team environment and company success
  • Worksite safety
  • Quality assurance

Languages

English
Full Professional
Amharic
Native or Bilingual

Timeline

Production Associate

HelloFresh
09.2021 - 10.2023

Cashier

Hadiya Supermarket
02.2016 - 12.2018

Queen Elizabeth High School

High School Diploma -

NorQuest College

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Betelhem Bula