BETELHEM ANGASSA
New Graduate
Edmonton,AB
Summary
Articulate graduate with a B.A. in Art and design seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Design Consultant
TILE TOWN
Edmonton, AB
11.2022 - Current
- Collaborated with team members to achieve
target results. - Actively listened to customers, handled concerns
quickly and escalated major issues to supervisor. - Advice and assist customers with product and
design selection. - Ensure customer satisfaction and positive
experience in showroom. - Select color schemes, styles, themes, and layouts
to bring approved design to life - Attention to detail
- Used critical thinking to break down problems,
evaluate solutions and make decisions. - Maintained excellent attendance record,
consistently arriving to work on time. - Learned new skills and applied to daily tasks to
improve efficiency and productivity. - Improved operations through consistent hard work
and dedication. - Prepared original and relevant options for clients
suitable to individual requirements.
Sales Leader
AMERICAN EAGLE
Edmonton, AB
04.2022 - 10.2022
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Increased customer engagement to drive interest and boost sales opportunities.
- Trained, coached and mentored new sales associates for maximum performance.
- Monitored sales team performance and provided constructive feedback.
- Led sales team to exceed quarterly sales goals.
- Motivate and inspire the team through company core values.
- Challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching.
Shift Supervisor
STARBUCKS
Edmonton, AB
10.2018 - 08.2022
- Communicate information to the manager and provide feedback
- Follow all cash management and cash register policies
- Delegate tasks and deploy partners
- Develop positive relationships with the team by understanding and addressing individual motivation, needs, and concerns
- Execute store operations during scheduled shifts
- Organize opening and closing duties as assigned
- Training new hires
Education
Bachelor of Arts - Art And Design
University of Alberta
Edmonton, AB 09.2017 - 06.2022
Skills
Communication
Volunteer
YOUTH MINISTRY
· Manage youth in community activities.
· Mission work in various church
· Prepare activities for youth to participate in church-wide programs.
Skills
Art, Travel, Photography, Volleyball
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
Design Consultant
TILE TOWN
11.2022 - Current
Sales Leader
AMERICAN EAGLE
04.2022 - 10.2022
Shift Supervisor
STARBUCKS
10.2018 - 08.2022
Bachelor of Arts - Art And Design
University of Alberta
09.2017 - 06.2022
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