Summary
Overview
Work History
Education
Skills
Timeline
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Bertine oscar

Summary

bertineoscar personal summary Trilingual individual who is an active community member with excellent time management. Out self- starter with superb mathematical capabilities and an eye for detail and structure. Meticulous with excellent track record for maintaining balance in my job with superior customer services skills. Accomplished, pioneering, efficient, always willing to learn and to take on new tasks eighter with a team or individual, willing to try new things while learning. Experience supervisor that thrives in fast-spaces, ability to meet the company expectations to propel, determined to maintain customer retention with ambitious. Successful customer service representative with 5 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

7
7
years of professional experience

Work History

Customer Service Representative and Travel Insurance Advisor

Allianz Global
04.2022 - 10.2022
  • Takes call and help customers with any issues that they have with insurance, help with claim opening, advice cx about insurance policy and , guide them over to get the correct travel insurance policy
  • Also help them find the correct policy for their trip, sale new policy to customer,place he order for them to get a new insurance card and their policy package

Customer service representative

05.2021 - 01.2022
  • Takes call and help customers with any issues that they have, guide them over on how to solve their issues.

Guess experiences manager

Walmart
09.2020 - 01.2021
  • Open or close the store, manage customer complain and manage the cash register, be responsible for counting all the till, manage all the cashier and floor attendant

Cashier/floor assistant

Bcasual
05.2018 - 06.2020
  • Help customer find what they're looking for, create a great environment for all customer/cash them out
  • Count and report the sales at the end of each dayvolunteer workcashier/server
  • Maranatha caribbean restaurant

Cashier

01.2018 - 01.2020
  • Cash customer out help fixing and set up aisles after last shift

Cashier/server/Management

MC Donald
07.2018 - 07.2018
  • Take order, cash handle and serve customer, and others.

01.2017 - 06.2018
  • Rosalie hall:help with kids/parties and else

01.2016 - 01.2018
  • Canadian red cross food bankpreparing and issuing food hampers,perishable,and other
  • Cash handling
  • Multitasking proficient in register system capabilities
  • Superior organizational skills
  • Energetic work demeanor
  • Dependable and reliable
  • Customer service-oriented
  • Relay information in a clear and concise manner2

Cashier/server/customer service

Moxie
02.2016 - 01.2017
  • Getting customer's food on the table, paying them out after eating and else.

Education

High School Diploma -

Scarborough Centre for Alternative Studies
Toronto, ON
06.2020

high school diploma -

CoMPLETE
2019

GED -

USB
Haiti Port Au Prince
02.2016

Skills

  • Credit Card Payment Processing
  • Report Preparation
  • Customer Service Excellence
  • Microsoft Word
  • Document Preparation
  • Call Center Operations
  • Microsoft Excel
  • Business Development Understanding
  • Payment Processing
  • Closing Sales
  • Refund Processing
  • Multi-Line Telephone Operation

Timeline

Customer Service Representative and Travel Insurance Advisor

Allianz Global
04.2022 - 10.2022

Customer service representative

05.2021 - 01.2022

Guess experiences manager

Walmart
09.2020 - 01.2021

Cashier/server/Management

MC Donald
07.2018 - 07.2018

Cashier/floor assistant

Bcasual
05.2018 - 06.2020

Cashier

01.2018 - 01.2020

01.2017 - 06.2018

Cashier/server/customer service

Moxie
02.2016 - 01.2017

01.2016 - 01.2018

High School Diploma -

Scarborough Centre for Alternative Studies

high school diploma -

CoMPLETE

GED -

USB
Bertine oscar