Bernadette Ramos
Scarborough
Summary
Demonstrated leadership skills and a strong passion for the hospitality industry. Focused on supporting Restaurant Manager, General Manager, and Multi Restaurant Operator to ensure seamless restaurant operations. Proven ability to motivate and coach team members, achieving high standards in hospitality, operational efficiency, and food safety.
Overview
1
1
year of professional experience
Work History
Dining Attendant (Part-time)
Hazelton Retirement Residence
Toronto
10.2024 - Current
- Assisted in serving meals and ensuring a pleasant dining experience for residents
- Maintained cleanliness and followed health and safety protocols
- Provided friendly and professional customer service to residents and guests
Merchandiser (Part-time)
Shoppers Drug Mart
Toronto
01.2024 - 07.2024
- Provided excellent customer service, positively engaging with all customers
- Merchandised and maintained designated areas, ensuring proper signage and stock rotation
- Created and organized product promotions and sales campaigns
- Accurately scanned or entered product data and managed inventory
School Registrar
STI Education Services Group
- Oversaw student records, enrollment, and documentation with high attention to detail
Administrative Assistant
Provincial Government of Ilocos Norte
- Assisted in policy implementation, scheduling, and academic coordination
- Served as the primary point of contact for students, faculty, and administrative staff
- Managed electronic databases, ensuring accurate and up-to-date student information
- Provided comprehensive administrative support, ensuring efficient office operations
- Managed document processing, record-keeping, and correspondence handling
- Assisted in coordinating internal processes, meetings, and department workflows
- Maintained accurate filing systems and ensured compliance with organizational standards
Education
POST GRADUATE - Tourism And Hospitality Operations Management
Fanshawe College
Toronto, ON12-2024
Skills
Team leadership and support
Operational compliance
Food safety standards
Guest service excellence
Cost control strategies
Training and coaching
Performance evaluation
Accomplishments
- Dean Lister
- President Honor List
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never stop trying. Never Stop believing. Never give up. Your day will come.
Timeline
Dining Attendant (Part-time)
Hazelton Retirement Residence
10.2024 - Current
Merchandiser (Part-time)
Shoppers Drug Mart
01.2024 - 07.2024
School Registrar
STI Education Services Group
Administrative Assistant
Provincial Government of Ilocos Norte
POST GRADUATE - Tourism And Hospitality Operations Management
Fanshawe College
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