Bernadette Bilon
Orléans,ON
Summary
Accomplished Pharmacy assistant with a proven track record at Trust Care Pharmacy, adept in customer service and proficient in Kroll software. Demonstrated excellence in managing inventory and ensuring medication safety, alongside a commitment to providing empathetic patient care. Skilled in third-party billing and efficient in handling hospital discharge prescriptions, contributing to a streamlined pharmacy operation.
Overview
25
25
years of professional experience
Work History
Pharmacy Assistant
Trust Care Pharmacy
04.2012 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Pharmacy Assistant
Zellers Pharmacy
11.2006 - 05.2012
Pharmacist
Mercury Drug Store
12.1999 - 01.2001
Education
Pharmacy Technician
Canadian Career College
Online Course Canadian Pharmacy Skills 1 And 2
Leslie Dan Faculty of Pharmacy, University of Toronto
Toronto, ON07.2006
Bachelor Of Science In Pharmacy - Pharmacy
Centro Escolar University
Manila, Philippines 03.1999
Skills
Input hospital discharge prescriptions Prepare blister packs
Third party billing
Answer telephone calls
Bill batch fill for blister pack patients
Place order through Pharmaclik
Knowledge of Kroll software
Customer service
Knowledge in handling cash register
Booking for vaccine
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Pharmacy Assistant
Trust Care Pharmacy
04.2012 - Current
Pharmacy Assistant
Zellers Pharmacy
11.2006 - 05.2012
Pharmacist
Mercury Drug Store
12.1999 - 01.2001
Pharmacy Technician
Canadian Career College
Canadian Pharmacy Skills 1 And 2
Leslie Dan Faculty of Pharmacy, University of Toronto
Bachelor Of Science In Pharmacy - Pharmacy
Centro Escolar University
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