Berka Nyuyki
Edmonton,AB
Summary
Hardworking and motivated warehouse worker 3 years of experience and record of success in the shipping and receiving industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
5
5
years of professional experience
Work History
Manager
Nexus-Cameroon
Yaounde-Cameroon
02.2023 - 03.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
Warehouse Worker
Groupe Fokou Company
Yaounde-Cameroon, West Region-Cameroon
01.2019 - 11.2022
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Managed hazardous waste removal operations per government regulations.
- Identified discrepancies between physical count and computer data.
- Processed returns of defective merchandise as required.
- Transported goods to designated areas within the warehouse facility.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Staged and sorted multiple types of products for loading.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Assisted customers with product selection inquiries when needed.
Education
Bachelor of Arts - English Language
University of Yaounde 1-Cameroon
06-2016
Skills
- Can stand for long hours
- Good team player
- Great problem-solving skills
- Fast Learner
- Good with carrying others along
- Good with Inventory Management
- Delegating Work
Timeline
Manager
Nexus-Cameroon
02.2023 - 03.2024
Warehouse Worker
Groupe Fokou Company
01.2019 - 11.2022
Bachelor of Arts - English Language
University of Yaounde 1-Cameroon
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