Berenice Gamez
Medical front office assistant
South Gate
Summary
Proficient in managing various administrative tasks within a healthcare setting, including answering incoming calls and responding to inquiries from patients and medical offices. Successfully verified insurance coverage for appointments and collected co-payments, ensuring financial processes were followed accurately. Organized patient charts for new visits and processed referrals for specialist care as needed, enhancing patient experience and operational efficiency. Maintained inventory levels by ordering office supplies and stocking shelves, supporting daily office functions effectively.
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Mcr medical
Bell
03.2023 - 10.2023
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Verified insurance coverage for appointments and collected co-payments as required.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Ordered office supplies as needed to maintain inventory levels.
- Answered phones promptly and directed calls appropriately.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Processed referrals for specialist care when requested by physicians or patients.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Took messages from patients and promptly relayed to appropriate staff.
- Straightened up waiting room to maintain neat and organized space.
- Called patients to confirm scheduled appointments and obtain additional details.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Warehouse Inventory Clerk
Gran Kirby
Pomona
01.2022 - 02.2023
- Reported any damaged goods found during inspections or retrieval processes immediately.
- Ensured that all products were correctly labeled before storing them in designated locations.
- Assisted with loading and unloading of trucks as needed.
- Prepared daily reports on inventory levels, shortages, and other related issues.
- Utilized barcode scanners to track the location of goods within the warehouse.
- Organized inventory into categories based on size, type, color.
- Packaged outgoing shipments according to company specifications before sending out via courier services.
- Checked in shipments and distributed them to the appropriate departments.
- Worked with purchasing department to resolve any discrepancies between purchase orders and invoices.
- Restocked shelves when necessary to maintain adequate supply levels.
- Received incoming materials from vendors and inspected them for defects or damage prior to stocking shelves.
- Analyzed data to identify trends in order fulfillment times or production delays.
Skills
- Patient scheduling
- Inventory management
- Attention to detail
- Reminder calls
- Record processing
- Appointment scheduling
- Front desk operations
- Inventory oversight
- Mail management
- Patient callbacks
- Typing and filing
- Billing support
- Office reception
Timeline
Medical Receptionist
Mcr medical
03.2023 - 10.2023
Warehouse Inventory Clerk
Gran Kirby
01.2022 - 02.2023