Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Benyam Beyene

Toronto,ON

Summary

  • Enthusiastic and technically skilled Cybersecurity Analyst with hands-on experience in monitoring network traffic, identifying vulnerabilities, and implementing security protocols. Strong foundation in cybersecurity principles and best practices, supported by ongoing studies for the CompTIA Security+ certification. Eager to contribute to a dynamic team by leveraging my problem-solving abilities and dedication to protecting sensitive data and systems.


Overview

5
5
years of professional experience

Work History

Fundraiser

Frontline Solutions
11.2023 - 06.2024
  • Engage with potential donors to raise funds for the Sunnybrook foundation
  • Effectively communicate the mission and impact of the organization to inspire support
  • Build rapport with donors and address inquiries to enhance their understanding of the cause
  • Utilize strong interpersonal skills to connect with individuals and encourage contributions
  • Meet fundraising targets through effective communication and relationship-building.

Foreman/ERT

United Safety LTD
03.2020 - 09.2023
  • Responsible for creating, implementing, updating and maintaining an appropriate plan of action
  • Provide immediate first aid and medical care to injured or ill personnel, stabilizing patients and arranging for further medical treatment as necessary
  • Conduct regular drills, exercises, and training sessions to ensure all team members are prepared to respond effectively to emergencies
  • Assume leadership roles within the incident command structure during emergencies, coordinating response efforts, communicating with stakeholders, and ensuring a cohesive and efficient response
  • Document all emergency response activities, including incident details, response actions, and outcomes, and prepare comprehensive incident reports for regulatory compliance and organizational learning.

Car Salesman

Ford Kensington
06.2019 - 02.2020
  • Assisted customers in selecting and purchasing vehicles, providing expert knowledge on features and financing options
  • Built and maintained strong customer relationships through effective communication and understanding of customer needs
  • Conducted test drives, explained vehicle features, and negotiated sales contracts to meet customer expectations
  • Collaborated with the sales team to achieve monthly sales targets, resulting in increased revenue for the dealership.

Customer Service Representative

Spring Shoes
09.2019 - 01.2020
  • Effectively handled customer inquiries, complaints, and requests via phone and email
  • Assisted customers with product information, pricing, and order status, resulting in increased sales and customer loyalty
  • Resolved customer issues and concerns promptly and professionally
  • Collaborated with the sales and technical support teams to provide comprehensive solutions to customer problems.

Education

Graduate Certificate - Information Technology - Cybersecurity

Brainstation
Toronto, ON
06.2024

Certificate - Cybersecurity Certificate

ISC2
Toronto, ON
05.2024

Graduate Certificate - Theological Studies

Vanguard College
Edmonton, AB
04.2015

High School Diploma -

Grant Park High School
Winnipeg, MB
06.2012

Skills

  • Excellent communication and active listening
  • Emergency Response Training
  • Crisis Management Skills
  • Proficiency in CRM software (eg, Salesforce) and other customer service tools
  • Problem-solving and conflict resolution
  • Time management and multitasking
  • Adaptability and teamwork
  • Volunteer Coordination
  • Strategic Planning
  • Crew Leadership
  • Sales and Marketing

Languages

Amharic
Native or Bilingual

Timeline

Fundraiser

Frontline Solutions
11.2023 - 06.2024

Foreman/ERT

United Safety LTD
03.2020 - 09.2023

Customer Service Representative

Spring Shoes
09.2019 - 01.2020

Car Salesman

Ford Kensington
06.2019 - 02.2020

Graduate Certificate - Information Technology - Cybersecurity

Brainstation

Certificate - Cybersecurity Certificate

ISC2

Graduate Certificate - Theological Studies

Vanguard College

High School Diploma -

Grant Park High School

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Benyam Beyene