Nihinlola Ayinla

• Raised significant funds by developing and executing effective fundraising campaigns.
• Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
• Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
• Conducted research to identify and target potential donors for fundraising campaigns.
• Evaluated and reported on impact of fundraising efforts to measure success and identify areas for improvement.
• Secured major donations for various programs through donor cultivation and relationship building.

• Enhanced corporate governance by implementing efficient meeting procedures and documentation practices.
• Facilitated efficient collaboration among team members.
• Handled sensitive employee matters with discretion, ensuring compliance with labor laws while protecting both company interests and employee rights.
• Reduced legal risks by proactively monitoring changes in laws and regulations applicable to the company''s operations.
• Safeguarded company interests by drafting clear, legally sound contracts and agreements for various business transactions.
• Promoted transparency in corporate governance by consistently updating stakeholders on important decisions, financial performance, and other relevant information.
• Streamlined internal communication channels by creating a centralized database for key company documents and policies.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Supervised guests at front counter, answering questions regarding products.

B.H.R.M

B.A German