Benny Cheah
Coquitlam,BC
Summary
Professional with significant experience in security screening and threat assessment. Adept in maintaining high standards of safety and compliance, ensuring thorough and efficient screening processes. Strong focus on team collaboration and adaptability to changing needs, consistently achieving results that enhance operational effectiveness. Skilled in utilizing advanced screening technologies, conflict resolution, and maintaining calm demeanor under pressure.
Overview
4
4
Languages
10
10
years of professional experience
Work History
SCREENING OFFICER
Canadian Air Transport Security Authority
Richmond, BC
04.2023 - Current
- Identified dangerous objects with use of screening equipment and technology
- Detected chemicals and explosives residue with testing equipment and swab systems.
- Operated x-ray equipment to check for potential threats and prohibited items
- Performed pat-down or hand-held wand searches of passengers unable to pass through metal detectors or full body scanner.
- Kept travelers safe through thorough screening of baggage and people
- Verified identification badges and authorized access for restricted entry points
BUSINESS OWNER
Chatto Tea and Coffee
Burnaby, BC
01.2021 - 04.2023
- Directed daily cafe operations, aligning staffing, service standards, and inventory controls with business goals.
- Developed menu offerings, pricing strategies, and seasonal promotions to strengthen customer demand.
- Managed vendor relationships, ordering, and stock levels to support uninterrupted beverage and food service.
- Supervised team schedules, training, and performance expectations to maintain consistent front-of-house execution.
- Resolved customer concerns promptly, preserving service reputation and repeat business.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
STORE MANAGER
Captain's Boils
Burnaby, BC
09.2016 - 01.2021
- Evaluated staff performance, communicating feedback and setting personal goals
- Hiring and firing employees
- Prepared staff work schedules and assigned specific duties
- Delivered high quality training for new team members
- Monitored numerous employee activities and assigned tasks to cover demand
- Resolved conflict between employees in a professional way
- Provided excellent services to customers
Education
Bachelor of Science - Pharmacy
UCSI University
Kuala Lumpur, Malaysia06.2016
Skills
- Critical thinking aptitude
- Stress tolerance
- Professionalism and integrity
- Attention to detail
- Multitasking and organization
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
Malay
Full Professional
Personal Information
Driving License: BC Class 5 license with clean driving abstract
Restriction Area Identification Card (RAIC) holder
Police Judo from ODD SQUAD
Timeline
SCREENING OFFICER
Canadian Air Transport Security Authority
04.2023 - Current
BUSINESS OWNER
Chatto Tea and Coffee
01.2021 - 04.2023
STORE MANAGER
Captain's Boils
09.2016 - 01.2021
Bachelor of Science - Pharmacy
UCSI University