Maintained safety and wellbeing of all patients, staff, and visitors.
Patrolled patient care areas, monitored CCTV surveillance, and reported concerns to management and police.
Utilized clear communication and de-escalation techniques to manage confrontations with dangerous individuals.
Addressed inquiries from patients and staff while navigating high-risk situations and emergencies.
Monitored for hazards each shift, applying training to prioritize safety and prevent incidents.
Assisted clinical staff with high-risk patients facing complex psychiatric disorders and substance abuse challenges.
Completed daily notebook logs and promptly produced occurrence reports after incidents.
Medical First Responder Apprentice
St. John Ambulance
02.2025 - 03.2026
Provided first aid services at community events, ensuring immediate care for attendees.
Collaborated with police, fire, and paramedic personnel during medical emergencies for coordinated response.
Responded to humanitarian aid requests by offering additional medical assistance.
Cashier & Customer Service Associate (Part-Time)
Princess Auto
ON, ON
05.2022 - 08.2022
Cultivated friendly and efficient shopping experiences during each shift.
Processed customer transactions accurately using point-of-sale systems.
Managed cash, debit, and credit card payments with responsibility.
Resolved product issues and customer concerns at help desk and via phone.
Maintained clean and organized front end department, exceeding company standards daily.
Swimming Lessons Assistant Instructor (Volunteer)
City of Barrie
01.2018 - 04.2018
Supported lifeguard instructor in delivering training sessions focused on aquatic safety.
Designed and implemented engaging lessons, games, and tasks for aquatic learners.
Facilitated individualized support for learners requiring extra assistance.
Education
Diploma - Police Foundations
Niagara College
Welland, ON
09.2022 - 04.2024
Ontario Secondary School Diploma - Barrie, ON
Innisdale Secondary School
Barrie, ON
09.2017 - 06.2021
Advanced Aviation Course - Trenton, ON
Air Cadets
Trenton, ON
07.2019 - 08.2019
Basic Aviation Course - Trenton, ON
Air Cadets
Trenton, ON
07.2018 - 08.2018
Survival And Field Training Exercise -
Air Cadets
Skills
Customer service and support
Conflict management
Problem resolution
Leadership abilities
Attention to detail
Team collaboration
Time management
Organizational skills
Work ethic
Punctuality
Approachable demeanor
Teachable attitude
Risk assessment
Incident reporting
Emergency response
Certification
Standard First Aid & CPR-BLS/AED
Bronze Cross - Lifeguarding
Smart Serve Ontario
Ontario Individual Security Guard Licence
De-escalation, Use of Force and Defensive Tactics
Accomplishments
Niagara College Deans List
Innisdale Secondary School Honour Roll Grade 10
Deputy Chief/Deputy Squadron Commander/Second in Command - Air Cadets
Top Instructor - Air Cadets
Top 4th Air Year Cadet
Top 3rd Air Year Cadet
Top 2nd Air Year Cadet
Drill Team Member - Air Cadets
Range Team Member - Air Cadets
Volunteer Experience
Medical First Responder Apprentice, St. John Ambulance, 02/01/25, 03/31/26, Attended community events and provided medical first aid services, Worked alongside police, fire and paramedic personal during medical emergencies, Responded to humanitarian requests and worked in tandem with other St. John Ambulance units requiring additional support
Swimming Lessons Assistant Instructor, City of Barrie, 01/01/18, 04/30/18, Worked alongside the lifeguard instructor with duties and task as requested, Introduced lessons, games and tasks to aquatic learners, Individually assisted learners that required additional help
Housekeeping Supervisor-Full Time at Graduate House, University of MelbourneHousekeeping Supervisor-Full Time at Graduate House, University of Melbourne