A dedicated and calm professional with over 3 years of experience in high-pressure customer service roles. Certified in Standard First Aid and CPR Level C, committed to providing critical support in emergency situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
McDonald's
06.2022 - 03.2024
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Representative, ABC Call Center,
Abc123
02.2021 - 01.2024
Managed inbound calls, providing prompt and empathetic assistance.
Excelled in a fast-paced environment, handling multiple tasks simultaneously
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.