Rajveersinh Gohil
Toronto,ON
Summary
The career goal is to add value to the organization by my sincere efforts and commitment as a great employee, by innovative approach to keep growing towards the excellence of the organization and self-elevation. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
4
4
years of professional experience
Work History
Sales Associate
Mastermind Toys
08.2023 - Current
- Utilize persuasive communication skills to encourage customers to explore additional products
- Educate customers on the features and benefits of various toys, ensuring a personalized shopping experience
- Maintain organized and attractive product presentations to enhance the shopping experience
- Provide expert product knowledge to help customers make informed purchasing decisions
Retail Security Officer
G4S Secure Solutions
11.2023 - 07.2023
- Collaborated with store management to implement effective loss prevention strategies, reducing shrinkage rates.
- Maintained detailed records of security incidents, contributing to data-driven decision-making on security measures.
- Provided excellent customer service while enforcing store policies, creating a welcoming atmosphere for shoppers.
- Conducted thorough investigations into inventory discrepancies, identifying sources of loss and recommending corrective actions.
- Supported emergency response efforts during incidents, helping to maintain order and minimize potential harm.
Customer Service
ASL Distribution Service (Barrie, ON)
11.2022 - 04.2023
- Operates the online orders desk responding to multiple customer inquiries, request and concerns in a timely manner, both over the phone and online
- Provided excellent customer service by greeting customers, listening to their needs, and offering solutions that meet their requirements
- Maintained accurate and up-to-date knowledge of products, services, pricing, and policies, and stay informed about market trends, competitor offerings, and technology advancements
- Meet sales targets and quotas by proactively engaging with customers, identifying their needs, and recommending appropriate solutions that fit their budget and lifestyle
Security Manager
Croma (Bharuch, India)
02.2020 - 10.2022
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Improved response time to incidents by developing effective communication protocols within the security team.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
- Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
Education
Graduate Certificate - Project Management
Georgian College
Bachelor in Engineering (Civil Engineering) -
Shree S’ad Vidya Mandal Institute of Technology
Bachelor of Science - Supply Chain Management
Fleming College
Toronto, ON04.2023
Skills
- Project management
- Self development
- MS office management
- Flexible team player
- Communication skills
- House Planning
- Visitor Tracking
- Emergency Management
- Document Management
- Staff Management
- Emergency Response
- Access Control
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
license Number
11448155
Timeline
Retail Security Officer
G4S Secure Solutions
11.2023 - 07.2023
Sales Associate
Mastermind Toys
08.2023 - Current
Customer Service
ASL Distribution Service (Barrie, ON)
11.2022 - 04.2023
Security Manager
Croma (Bharuch, India)
02.2020 - 10.2022
Graduate Certificate - Project Management
Georgian College
Bachelor in Engineering (Civil Engineering) -
Shree S’ad Vidya Mandal Institute of Technology
Bachelor of Science - Supply Chain Management
Fleming College
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