Benedicta Gyasi

Toronto,Canada

Summary

Dependable professional with experience and well developed critical thinking, problem solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Overview

years of professional experience

Certification

Work History

Crew Member (Cashier & Cook)

Popeyes Restaurant

03.2023 - 08.2024

Prepared and delivered food for service
Operated cash register and processed customer transactions accurately.
Worked with team members to ensure efficient service during peak hours.
Stocked inventory and organized supplies in the kitchen and storage areas.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Took orders from patrons and input selections into store computer system.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Presented orders to guests within anticipated service times.
Made sure that all food preparation and service areas were clean and met health and safety regulations (e.g., maintained a clean counter and dining area).
Greet customers in a polite manner and with a positive attitude.
Assisted customers with menu selections, and provided recommendations.

Voluntarily Assistant/Helper

Cougar Court Childcare

07.2019 - 09.2019

Assisted childcare providers in daily classroom activities and student supervision.
Prepared nutritious snacks and meals following dietary guidelines for children.
Maintained a clean and safe environment by organizing play areas and materials(tidying up toys, wiping down surfaces and vacuuming rugs).
Communicated with parents about children's needs and daily activities effectively.
Loaded and unloaded building materials and tools to distribute to appropriate locations.
Gathered and disposed of debris to maintain a clean work environment.
Helped in daily classroom activities and lesson planning.
Supported children with personal care and hygiene routines.
Engaged children through interactive games and creative arts.
Monitored children's behavior and ensured a safe environment.
Communicated effectively with parents regarding child progress.
Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.

Education

Bachelor of Arts - Political Science

York University, Keele Campus

Toronto, ON

09.2025

Skills

Multitasking
Attention to detail
Organizational skills
Teamwork and collaboration
Time management
Adaptability
Customer focused
Cash handling and basic arithmetic

Computer proficient
Smart Serve certified
Customer service
Reliability and punctuality
Complex Problem-solving
Initiative and Self-motivation
Effective communication

Certification

Smart Serve Certification

References

Provided upon request

Affiliations

Diversity in Law - Member (2025 Present)

Engaging in discussions and events promoting equity and inclusion within the legal field.
Networking with law students, faculty, and legal professionals to explore diverse career pathways.
Participating in workshops and panels on access to justice, representation, and social issues in law.

Timeline