Summary
Overview
Work History
Education
Skills
Volunteer Freelancer
Certification
Languages
Timeline
BusinessAnalyst

PALLAVI

Surrey

Summary

A highly motivated and enthusiastic individual with a track record of top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem solving and quickly learning new technologies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cook, crew member, cashier

Mary browns
09.2023 - 02.2024
  • Greeting all customers and taking orders
  • Ensuring all food is prepared and cooked according to the company guidelines
  • Memorizing menu items and working with POS & Handling cashing

Server

Ice and Spice Restaurant
09.2023 - 01.2024
  • Providing excellent customer service
  • Greeting and accommodating guests building positive experience
  • Processing payments and completing register transactions accurately

General associate

Aritzia
07.2023 - 09.2023
  • Greeting customers warmly and offering assistance
  • Helping customers to find and select products
  • Maintaining cleanliness and building positive rapport
  • Operating cash register and POS to handle purchases, refunds and exchanges
  • Restocking and merchandising on the sales floor
  • Working as a team under supervision of team leads and manager

Warehouse General associate

Purolator
05.2023 - 07.2023
  • Scanning, cubing, reweighing
  • Working with conveyor, roller belts
  • Accurately scanning and sorting and packing parcels
  • Building positive relationship with team (couriers, lead hands and sorters)

Office Administrative Assistant

Grey Matters Education
09.2022 - 02.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated records and files to maintain document compliance.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.

Sales associate and cashier

shopping mart
01.2022 - 07.2022
  • Greeting, assisting customers and responding to them warmly
  • Resolving complaints and issues timely
  • Executing purchases and returns at the cash register

Beautician

Lakme Salon
07.2021 - 04.2022
  • Providing skin care, facial, manicures, pedicures
  • Providing hair removal treatment (threading and waxing)
  • Offering retail products that fit customer needs by asking questions

Education

Associate of Arts - Psychology

Alexander College
Burnaby, BC
07.2025

Skills

  • Leadership skills
  • Communication skills
  • Problem solving
  • Customer Relationship Management
  • Ability to lift 30lbs
  • Cash handling accuracy
  • Sales expertise
  • Organizing and management skills
  • Multitasking
  • Microsoft skills
  • Administrative Support
  • Time Management

Volunteer Freelancer

  • Event coordinator, SAFF South Asian family festival in PNE Playland Vancouver
  • Student representative, Vanstu events
  • MODEL, Uniquely Vancouver fashion show
  • MODEL, Stage alley fashion show
  • MODEL, Runway for designers
  • Product model, smash & Tess, little & lively

Certification

Basic Security Training (BST) certificate and license

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Cook, crew member, cashier

Mary browns
09.2023 - 02.2024

Server

Ice and Spice Restaurant
09.2023 - 01.2024

General associate

Aritzia
07.2023 - 09.2023

Warehouse General associate

Purolator
05.2023 - 07.2023

Office Administrative Assistant

Grey Matters Education
09.2022 - 02.2023

Sales associate and cashier

shopping mart
01.2022 - 07.2022

Beautician

Lakme Salon
07.2021 - 04.2022

Associate of Arts - Psychology

Alexander College

Basic Security Training (BST) certificate and license

PALLAVI