A highly motivated and enthusiastic individual with a track record of top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem solving and quickly learning new technologies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cook, crew member, cashier
Mary browns
09.2023 - 02.2024
Greeting all customers and taking orders
Ensuring all food is prepared and cooked according to the company guidelines
Memorizing menu items and working with POS & Handling cashing
Server
Ice and Spice Restaurant
09.2023 - 01.2024
Providing excellent customer service
Greeting and accommodating guests building positive experience
Processing payments and completing register transactions accurately
General associate
Aritzia
07.2023 - 09.2023
Greeting customers warmly and offering assistance
Helping customers to find and select products
Maintaining cleanliness and building positive rapport
Operating cash register and POS to handle purchases, refunds and exchanges
Restocking and merchandising on the sales floor
Working as a team under supervision of team leads and manager
Warehouse General associate
Purolator
05.2023 - 07.2023
Scanning, cubing, reweighing
Working with conveyor, roller belts
Accurately scanning and sorting and packing parcels
Building positive relationship with team (couriers, lead hands and sorters)
Office Administrative Assistant
Grey Matters Education
09.2022 - 02.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Created and updated records and files to maintain document compliance.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Sales associate and cashier
shopping mart
01.2022 - 07.2022
Greeting, assisting customers and responding to them warmly
Resolving complaints and issues timely
Executing purchases and returns at the cash register
Beautician
Lakme Salon
07.2021 - 04.2022
Providing skin care, facial, manicures, pedicures
Providing hair removal treatment (threading and waxing)
Offering retail products that fit customer needs by asking questions
Education
Associate of Arts - Psychology
Alexander College
Burnaby, BC
07.2025
Skills
Leadership skills
Communication skills
Problem solving
Customer Relationship Management
Ability to lift 30lbs
Cash handling accuracy
Sales expertise
Organizing and management skills
Multitasking
Microsoft skills
Administrative Support
Time Management
Volunteer Freelancer
Event coordinator, SAFF South Asian family festival in PNE Playland Vancouver
Student representative, Vanstu events
MODEL, Uniquely Vancouver fashion show
MODEL, Stage alley fashion show
MODEL, Runway for designers
Product model, smash & Tess, little & lively
Certification
Basic Security Training (BST) certificate and license
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cook, crew member, cashier
Mary browns
09.2023 - 02.2024
Server
Ice and Spice Restaurant
09.2023 - 01.2024
General associate
Aritzia
07.2023 - 09.2023
Warehouse General associate
Purolator
05.2023 - 07.2023
Office Administrative Assistant
Grey Matters Education
09.2022 - 02.2023
Sales associate and cashier
shopping mart
01.2022 - 07.2022
Beautician
Lakme Salon
07.2021 - 04.2022
Associate of Arts - Psychology
Alexander College
Basic Security Training (BST) certificate and license
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Food Counter Attendant at Mary brownsFood Counter Attendant at Mary browns