Benedicta Armah
Etobicoke,ON
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Associate
Big Box Oulet
Lethbridge, Alberta
07.2024 - 01.2025
- Stocked shelves with merchandise and maintained inventory levels.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed daily opening and closing procedures for store operation.
- Ensured the cleanliness and tidiness of the store.
Volunteer
My city care
Lethbridge, Alberta
12.2023 - 01.2025
- Assisted with fundraising efforts, including event planning and donor outreach.
- Helped with prep, set up, and breakdown of community and public events.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Operated a variety of machinery and tools safely and efficiently.
- Recognized by management for providing exceptional customer service.
Ice Cream Server
Fan milk
Takoradi
05.2021 - 05.2023
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Restocked ice cream disposable supplies, glass serving dishes and utensils.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Completed end-of-day duties by balancing payments and receipts in the cash register.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Managed time effectively during peak hours to minimize customer wait times.
Education
Diploma - Social Service Worker
Humber College
Toronto, None05-2026
Skills
- Cash register operation
- Time management abilities
- Detail-oriented
- Customer service
- Microsoft applications proficiency
- Payment processing
Certification
- CPR and First Aid Certificate Level 3
Timeline
Store Associate
Big Box Oulet
07.2024 - 01.2025
Volunteer
My city care
12.2023 - 01.2025
Ice Cream Server
Fan milk
05.2021 - 05.2023
Diploma - Social Service Worker
Humber College
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