Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Education and Training
Timeline
Generic

Lea Ramirez

Fontana

Summary

Friendly, dependable and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Resourceful cleaner offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success. Diligent construction assistant accustomed to working in various types of environments to support construction projects. Committed to systematically organizing supplies, tools and equipment to support skilled construction workers. Bringing 6 years of experience combined with strong commitment to team needs.

Overview

8
8
years of professional experience

Work History

Store Associate

Target
09.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Participated in training sessions to stay updated on product information and company policies.
  • Provided feedback to management on customer needs and product popularity, informing purchasing decisions.
  • Increased foot traffic with effective storefront merchandising and creative displays.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.
  • Supported store security measures by reporting suspicious activities, contributing to safe shopping environment.
  • Coordinated with other departments to ensure product availability for promotions, optimizing sales opportunities.
  • Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
  • Conducted regular inventory audits to ensure stock levels were accurate and to identify discrepancies.
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
  • Maintained clean and inviting store environment, encouraging longer visits from customers.
  • Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
  • Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
  • Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Construction Worker

VK Construction
06.2018 - 09.2023
  • Used wheelbarrow to move debris and material to designated areas on jobsite above 50 pounds
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Assembled structural components, replacing parts to meet regulatory code standards.
  • Maintained baseline safety knowledge to improve deficient areas and meet code.
  • Acted as subject matter expert to provide industry insight and assist coworkers.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Installed structures or fixtures using hand or power tools per plan drawings.
  • Read plans, instructions or specifications to determine work activities.
  • Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.

Cashier/Stocker

Almazan Bakery
12.2021 - 09.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Housekeeper

Karen's Housekeeping
05.2020 - 12.2021
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with customers about requests for additional supplies or cleaning services.

Cashier

Pica.so
02.2017 - 04.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed refunds for worn, damaged and broken merchandise.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

Some College (No Degree) - Building Construction Technology

Pasadena City College
Pasadena, CA

Some College (No Degree) - Interior Design

Chaffey College
Rancho Cucamonga, CA

Skills

  • Fluent in Spanish and English
  • Cash Register Operation
  • Customer Relations
  • Credit and Cash Transactions
  • Scanner Operations
  • Order Packaging
  • Cash Drawer Balancing
  • Issue Resolution
  • Stocking and Replenishing
  • Merchandise Restocking
  • Cleaning and Sanitizing
  • Cash Handling
  • Construction
  • Materials Loading
  • Team Collaboration
  • Team-Oriented and Dependable
  • Safety and Compliance
  • Framing
  • Power Tool Operation
  • Detail-Oriented
  • Hardworking
  • Vacuuming and Sweeping
  • Store cleanliness maintenance
  • Cash register operation
  • Flexible schedule adaptability
  • Organizational skills development
  • Basic math skills application
  • Relationship building
  • Payment processing0
  • Stock replenishment efficiency
  • Product display
  • Effective communication
  • Friendly and helpful
  • Honest and dependable

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Member, youth leader, and musician for Church of God 7th day

Education and Training

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Timeline

Store Associate

Target
09.2023 - Current

Cashier/Stocker

Almazan Bakery
12.2021 - 09.2022

Housekeeper

Karen's Housekeeping
05.2020 - 12.2021

Construction Worker

VK Construction
06.2018 - 09.2023

Cashier

Pica.so
02.2017 - 04.2020

Some College (No Degree) - Interior Design

Chaffey College

Some College (No Degree) - Building Construction Technology

Pasadena City College

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Lea Ramirez