
Proven Customer Service Representative at Rogesr, adept in problem-solving and critical thinking, excelled in managing high-stress situations, enhancing customer loyalty through empathetic conflict resolution. Skilled in active listening, significantly improved customer satisfaction by efficiently handling escalated calls, showcasing a results-driven approach with a blend of hard and soft skills.
Received inbound callss
Resolved customer querries
Sales
First aid
Cpr
Available on request