I have been in brokerage for 13 years. 12 Of that spent as a rater doing data entry. The last year I switched to a Customs Technical Analyst role.
Assisting raters with HS classifications
Auditing rater work to ensure CBSA compliance is met
Reviewing released files to make sure all appropriate duties and taxes are being paid
Assist with releasing shipments when volumes are high
Worked as a sales team that handled incoming calls